1 Reply Latest reply: Aug 16, 2013 2:39 PM by David__B RSS

    Creative Cloud client logs me out

    TrondSvendsen Community Member

      I have an issue where the Creative Cloud desktop client logs me out after 5-10 minutes, and then I have login manualle again. Also, the client does not remember my id or password, and there is not option to make it remember either. Very annoying.

       

      I have Creative Cloud desktop apps installed on both work computer, and home computer, and both are acting same way. Running Windows 7 Professional, and Windows 7 Home Premium, both 64 bit.

        • 1. Re: Creative Cloud client logs me out
          David__B Employee Hosts

          Hi Trond,

           

          I wondered if some other software might be interfering with the operation of Creative Cloud? I'd try both launching Creative Cloud as an Administrator by right-clicking on the shortcut and choosing Run as Administrator. Also, try quitting other applications temporarily from the system tray and see if that makes any difference.

           

          -Dave