7 Replies Latest reply: Aug 14, 2013 9:09 PM by Deirdre222 RSS

    I can't work out how to finish installing Elements 11 and to launch it.

    Deirdre222 Community Member

      I have just bought Photoshop Elements 11 and have tried to install it using the number on the back of the card.  During the installation process, I was given a 24 digit number but have not been asked for it at any stage since.  I ticked the box that said it would automatically launch, but it hasn't done so.  I'm at a loss to know what to do next.  I took it back to the Curry's PC World where I bought it to ask for help but they told me they would charge me 20 pounds!  So much for customer support!  I only bought it there, and not online, as I assumed they would help me if I got stuck. 

       

      What do I do to get this thing up and running, please??