We have a project that "we" shared by remoting into a server
that had one image of RH 5.
We've got multiple RH7 licenses (multiple installs on
separate machines). We cannot get into the same project. In fact, I
cannot even open a project and import that one.
It was decided NOT to purchase the RH Sever with RH 7 because
VSS would do the versioning for us.
We haven't set up VSS yet, so we aren't creating individual
images of the project files (which is how it worked in RH 5, with
inline versioning). I'm surprised that we cannot individually open
a project (even without others using it), nor can I even IMPORT the
files from that project to a new project. What am I missing?
The error is "Open project was cancelled or the application
was unable to load dabase for ....<fully qualified path to a
I've read numerous KB articles and have deleted, renamed,
compressed the .cpd file to no avail. I've tried opening the .hhp
file (which recreates a .cpd file).
Nonetheless, how are multiple users supposedto share in
editing project files. If each of us must have separate images of
the same topics...how do I "replicate" this in the testing phase
(we're in the process of setting up a shared/versioning system, but
don't have it yet. The only way we can get to the common project is
to remote in to the hard drive and work from the local install of
We have never been able to have multiple users simultaneously
accessing the same project by simply placing it on a server. The
way it works with a source control system is by having it stored
centrally on the server. Then the source control system handles
checking in and checking out by maintaining a "Working folder" on
your LOCAL hard drive. The end result is that each help author
actually has a full copy of the help system source files on the
server. As they work on different bits, they are actually working
locally off their C drive. At no point do you ever directly access
and edit the files on the server. The source control system handles
copying them back and forth.
RoboHelp Server should not be needed for source control if
you are using VSS.
So copy the project locally, then possibly rebuild the .CPD
and you should be good to go.