Moving this discussion to the Adobe Presenter forum.
I am Mukul from Adobe Presenter Engg. team.
I can see from your post that you need to get started on Presenter on urgent basis.
Can we schedule an online meeting, connect to your machine using Connect meeting and check the issue.
That way we can try to resolve your issue at the earliest.
Quick tip - Please check if you have older version of eLearning Suite installed. If yes, please uninstall it and then try installing Presenter.
If above tip is not useful, please let us know your comfortable time and timezone. We will meet as soon as possible.
Please email you your details at firstname.lastname@example.org
Many thanks for the prompt response.
I will send you details, when I can organise space on the PC in
I will be in touch ASAP.
UK - GMT