Not sure if you can help with this - or anyone else...
I'm trying out Premiere Pro CC and have noticed I can no longer playback via my Matrox Mini MXO2 - there is no longer the option to select Matrox.
My Matrox Firmware utility says Matrox is up to date.
Can I assume that Premiere Pro CC no longer handles Matrox boxes?
Any ideas very welcome.
As far as I remember there are new matrox drivers supportet for 7.1
I will look later for the info reg. installation I got from the dealer where I got my matrox, later and post it here.
Never mind the "firmware", anytime you change versions of Premiere then MXO2 is going to need a new DRIVER installed. The most recent to support CC is 220.127.116.116 and available here - http://www.matrox.com/video/en/support/downloads/
What version of Premiere did you come from? Starting with CS6, there are no longer "Matrox Sequences". Simply use ANY of the existing Adobe sequence presets and they automatically play out through MXO2 (assuming correct drivers are installed of course). Matrox output settings in CC will be under Edit > Preferences > Playback
Hope this gets you going.
Safe Harbor Computers
The Matrox tools have to re-installed after Adobe is installed. Make sure the transmit is enabled.
Thanks for all suggestions. Renewing the Matrox tools did the trick. Shame when you ask Matrox sofatware to check for new versions it doesn't - it just says everything is up to date. Ho hum...
FIRMWARE is totally different than a DRIVER. The automatic update you were doing is simply checking the firmware inside the MXO2. Think of firmware as the set of instructions that tell the chips inside the MXO2 how to behave on a low level, much like the human autonomic nerve functions like heartbeat. The DRIVER is what actually interfaces the MXO2 to your editing software and that is ALWAYS a manual install operation, whether Matrox or BlackMagic or AJA, none of them automatically update the driver software when you change/update your NLE software.
Safe Harbor Computers
...and now the audio playback is choppy. Plays back fine via the computer monitor... but not via the external monitor wired in via the Matrox box.
I can't wait now for my new MacPro to be delivered. May be all of this will be rectified by putting PPCC on a brand new machine that can output HDMI directly. Somehow boxes in between just seem problematic.