7 Replies Latest reply on Aug 16, 2013 9:11 AM by dharmk

    Could not load scene into memory. Your document may be damaged.

    ktyacke

      As many others have reported I am having an issue with the message "Could not load scene into memory. Your document may be damaged.". After working on my document in Flash CS5.5 I recently upgraded to Flash Pro CC. I was able to work on my document for a few days with no issues, then, out of the blue, I received the message mentioned previously when trying to open the document. The library also shows up as empty, the document class has been cleared out, and library paths are cleared out in the actionscript 3 settings panel.

       

      For a while I was able to work around this issue by opening the .fla in CS5.5, saving it out, then re-opening it in Flash CC. This seemed to resolve the issue and allowed me to continue working; however, now not even this works (opening in CS5.5 shows an empty library as well). I have tried all the suggestions provided in the various forum posts I have found thus far (most closely related:  http://forums.adobe.com/message/5557324#5557324), but none of these suggestions have worked.


      At this point I am completely dead in the water. I can load a previous version from source control; however, this produces the same issue (same mesage and broken .fla). As mentioned, I have seen numerous threads about this same issue, so I know it is "not just me". Any help that can be provided would be greatly apprecaited.

       

      I am running Mac OSX 10.7.5.

       

      A few more notes:

      - Changing to an .xfl file does not help

      - There are no apparent issue with the PublishSettings.xml file

      - I do not have any ampersands in my filenames, nor are there any in the PublishSettings.xml file

      - I was including some swc files in my library path; however, these are no longer displayed after the issues started

        • 1. Re: Could not load scene into memory. Your document may be damaged.
          dharmk Adobe Employee

          Can you share your publishsettings.xml with us? Most probably its an issue with the same.

           

          -Dharmendra.

          • 2. Re: Could not load scene into memory. Your document may be damaged.
            ktyacke Level 1

            <flash_profiles>

            <flash_profile version="1.0" name="Default" current="true">

              <PublishFormatProperties enabled="true">

                <defaultNames>0</defaultNames>

                <flash>1</flash>

                <projectorWin>0</projectorWin>

                <projectorMac>0</projectorMac>

                <html>1</html>

                <gif>0</gif>

                <jpeg>0</jpeg>

                <png>0</png>

                <rnwk>0</rnwk>

                <swc>1</swc>

                <flashDefaultName>0</flashDefaultName>

                <projectorWinDefaultName>1</projectorWinDefaultName>

                <projectorMacDefaultName>1</projectorMacDefaultName>

                <htmlDefaultName>0</htmlDefaultName>

                <gifDefaultName>1</gifDefaultName>

                <jpegDefaultName>1</jpegDefaultName>

                <pngDefaultName>1</pngDefaultName>

                <rnwkDefaultName>1</rnwkDefaultName>

                <swcDefaultName>0</swcDefaultName>

                <flashFileName>../bin-debug/MyApp.swf</flashFileName>

                <projectorWinFileName>MyApp.exe</projectorWinFileName>

                <projectorMacFileName>MyApp.app</projectorMacFileName>

                <htmlFileName>../bin-debug/MyApp.html</htmlFileName>

                <gifFileName>MyApp.gif</gifFileName>

                <jpegFileName>MyApp.jpg</jpegFileName>

                <pngFileName>MyApp.png</pngFileName>

                <rnwkFileName>MyApp.smil</rnwkFileName>

                <swcFileName>../bin-debug/MyApp.swc</swcFileName>

              </PublishFormatProperties>

              <PublishHtmlProperties enabled="true">

                <VersionDetectionIfAvailable>0</VersionDetectionIfAvailable>

                <VersionInfo>11,0,0,0;11,7,0,0;11,6,0,0;11,5,0,0;11,4,0,0;11,3,0,0;11,2,0,0;11,1,0,0;10,3 ,0,0;10,2,153,0;10,1,52,0;9,0,124,0;8,0,24,0;7,0,14,0;6,0,79,0;5,0,58,0;4,0,32,0;3,0,8,0;2 ,0,1,12;1,0,0,1;</VersionInfo>

                <UsingDefaultContentFilename>1</UsingDefaultContentFilename>

                <UsingDefaultAlternateFilename>1</UsingDefaultAlternateFilename>

                <ContentFilename>MyApp_content.html</ContentFilename>

                <AlternateFilename>MyApp_alternate.html</AlternateFilename>

                <UsingOwnAlternateFile>0</UsingOwnAlternateFile>

                <OwnAlternateFilename></OwnAlternateFilename>

                <Width>1050</Width>

                <Height>618</Height>

                <Align>0</Align>

                <Units>0</Units>

                <Loop>1</Loop>

                <StartPaused>0</StartPaused>

                <Scale>0</Scale>

                <HorizontalAlignment>1</HorizontalAlignment>

                <VerticalAlignment>1</VerticalAlignment>

                <Quality>4</Quality>

                <DeblockingFilter>0</DeblockingFilter>

                <WindowMode>0</WindowMode>

                <DisplayMenu>1</DisplayMenu>

                <DeviceFont>0</DeviceFont>

                <TemplateFileName>/Users/ktyacke/Library/Application Support/Adobe/Flash CC/en_US/Configuration/HTML/Default.html</TemplateFileName>

                <showTagWarnMsg>1</showTagWarnMsg>

              </PublishHtmlProperties>

              <PublishFlashProperties enabled="true">

                <TopDown></TopDown>

                <FireFox></FireFox>

                <Report>0</Report>

                <Protect>0</Protect>

                <OmitTraceActions>0</OmitTraceActions>

                <Quality>80</Quality>

                <DeblockingFilter>0</DeblockingFilter>

                <StreamFormat>0</StreamFormat>

                <StreamCompress>7</StreamCompress>

                <EventFormat>0</EventFormat>

                <EventCompress>7</EventCompress>

                <OverrideSounds>0</OverrideSounds>

                <Version>20</Version>

                <ExternalPlayer>FlashPlayer11.7</ExternalPlayer>

                <ActionScriptVersion>3</ActionScriptVersion>

                <PackageExportFrame>1</PackageExportFrame>

                <PackagePaths></PackagePaths>

                <AS3PackagePaths>.</AS3PackagePaths>

                <AS3ConfigConst>CONFIG::FLASH_AUTHORING=&quot;true&quot;;</AS3ConfigConst>

                <DebuggingPermitted>1</DebuggingPermitted>

                <DebuggingPassword></DebuggingPassword>

                <CompressMovie>1</CompressMovie>

                <CompressionType>0</CompressionType>

                <InvisibleLayer>1</InvisibleLayer>

                <DeviceSound>0</DeviceSound>

                <StreamUse8kSampleRate>0</StreamUse8kSampleRate>

                <EventUse8kSampleRate>0</EventUse8kSampleRate>

                <UseNetwork>0</UseNetwork>

                <DocumentClass>MyApp</DocumentClass>

                <AS3Strict>2</AS3Strict>

                <AS3Coach>4</AS3Coach>

                <AS3AutoDeclare>4096</AS3AutoDeclare>

                <AS3Dialect>AS3</AS3Dialect>

                <AS3ExportFrame>1</AS3ExportFrame>

                <AS3Optimize>1</AS3Optimize>

                <ExportSwc>1</ExportSwc>

                <ScriptStuckDelay>15</ScriptStuckDelay>

                <IncludeXMP>1</IncludeXMP>

                <HardwareAcceleration>0</HardwareAcceleration>

                <AS3Flags>4102</AS3Flags>

                <DefaultLibraryLinkage>rsl</DefaultLibraryLinkage>

                <RSLPreloaderMethod>wrap</RSLPreloaderMethod>

                <RSLPreloaderSWF>$(AppConfig)/ActionScript 3.0/rsls/loader_animation.swf</RSLPreloaderSWF>

                <LibraryPath>

                  <library-path-entry>

                    <swc-path>$(AppConfig)/ActionScript 3.0/libs</swc-path>

                    <linkage>merge</linkage>

                  </library-path-entry>

                  <library-path-entry>

                    <swc-path>../lib</swc-path>

                    <linkage>merge</linkage>

                  </library-path-entry>

                </LibraryPath>

                <LibraryVersions>

                </LibraryVersions>

                <EnableTelemetry>0</EnableTelemetry>

                <TelemetryPassword></TelemetryPassword>

              </PublishFlashProperties>

              <PublishJpegProperties enabled="true">

                <Width>1050</Width>

                <Height>618</Height>

                <Progressive>0</Progressive>

                <DPI>4718592</DPI>

                <Size>0</Size>

                <Quality>80</Quality>

                <MatchMovieDim>1</MatchMovieDim>

              </PublishJpegProperties>

              <PublishRNWKProperties enabled="true">

                <exportFlash>1</exportFlash>

                <flashBitRate>0</flashBitRate>

                <exportAudio>1</exportAudio>

                <audioFormat>0</audioFormat>

                <singleRateAudio>0</singleRateAudio>

                <realVideoRate>100000</realVideoRate>

                <speed28K>1</speed28K>

                <speed56K>1</speed56K>

                <speedSingleISDN>0</speedSingleISDN>

                <speedDualISDN>0</speedDualISDN>

                <speedCorporateLAN>0</speedCorporateLAN>

                <speed256K>0</speed256K>

                <speed384K>0</speed384K>

                <speed512K>0</speed512K>

                <exportSMIL>1</exportSMIL>

              </PublishRNWKProperties>

              <PublishGifProperties enabled="true">

                <Width>1050</Width>

                <Height>618</Height>

                <Animated>0</Animated>

                <MatchMovieDim>1</MatchMovieDim>

                <Loop>1</Loop>

                <LoopCount>0</LoopCount>

                <Smooth>1</Smooth>

                <MaxColors>255</MaxColors>

              </PublishGifProperties>

              <PublishPNGProperties enabled="true">

                <MatchMovieDim>1</MatchMovieDim>

                <Smooth>1</Smooth>

                <BitDepth>24-bit with Alpha</BitDepth>

                <MaxColors>255</MaxColors>

              </PublishPNGProperties>

            </flash_profile>

            <flash_profile version="1.0" name="FlashBuilder-Debug">

              <PublishFormatProperties enabled="true">

                <defaultNames>0</defaultNames>

                <flash>1</flash>

                <projectorWin>0</projectorWin>

                <projectorMac>0</projectorMac>

                <html>1</html>

                <gif>0</gif>

                <jpeg>0</jpeg>

                <png>0</png>

                <rnwk>0</rnwk>

                <swc>1</swc>

                <flashDefaultName>0</flashDefaultName>

                <projectorWinDefaultName>1</projectorWinDefaultName>

                <projectorMacDefaultName>1</projectorMacDefaultName>

                <htmlDefaultName>0</htmlDefaultName>

                <gifDefaultName>1</gifDefaultName>

                <jpegDefaultName>1</jpegDefaultName>

                <pngDefaultName>1</pngDefaultName>

                <rnwkDefaultName>1</rnwkDefaultName>

                <swcDefaultName>0</swcDefaultName>

                <flashFileName>/Users/ktyacke/Freelance/Red Hill Studios/MyApp/bin-debug/MyApp.swf</flashFileName>

                <projectorWinFileName>MyApp.exe</projectorWinFileName>

                <projectorMacFileName>MyApp.app</projectorMacFileName>

                <htmlFileName>/Users/ktyacke/Freelance/Red Hill Studios/MyApp/bin-debug/MyApp.html</htmlFileName>

                <gifFileName>MyApp.gif</gifFileName>

                <jpegFileName>MyApp.jpg</jpegFileName>

                <pngFileName>MyApp.png</pngFileName>

                <rnwkFileName>MyApp.smil</rnwkFileName>

                <swcFileName>../bin-debug/MyApp.swc</swcFileName>

              </PublishFormatProperties>

              <PublishHtmlProperties enabled="true">

                <VersionDetectionIfAvailable>0</VersionDetectionIfAvailable>

                <VersionInfo>11,0,0,0;11,7,0,0;11,6,0,0;11,5,0,0;11,4,0,0;11,3,0,0;11,2,0,0;11,1,0,0;10,3 ,0,0;10,2,153,0;10,1,52,0;9,0,124,0;8,0,24,0;7,0,14,0;6,0,79,0;5,0,58,0;4,0,32,0;3,0,8,0;2 ,0,1,12;1,0,0,1;</VersionInfo>

                <UsingDefaultContentFilename>1</UsingDefaultContentFilename>

                <UsingDefaultAlternateFilename>1</UsingDefaultAlternateFilename>

                <ContentFilename>MyApp_content.html</ContentFilename>

                <AlternateFilename>MyApp_alternate.html</AlternateFilename>

                <UsingOwnAlternateFile>0</UsingOwnAlternateFile>

                <OwnAlternateFilename></OwnAlternateFilename>

                <Width>1050</Width>

                <Height>618</Height>

                <Align>0</Align>

                <Units>0</Units>

                <Loop>1</Loop>

                <StartPaused>0</StartPaused>

                <Scale>0</Scale>

                <HorizontalAlignment>1</HorizontalAlignment>

                <VerticalAlignment>1</VerticalAlignment>

                <Quality>4</Quality>

                <DeblockingFilter>0</DeblockingFilter>

                <WindowMode>0</WindowMode>

                <DisplayMenu>1</DisplayMenu>

                <DeviceFont>0</DeviceFont>

                <TemplateFileName>/Users/ktyacke/Library/Application Support/Adobe/Flash CC/en_US/Configuration/HTML/Default.html</TemplateFileName>

                <showTagWarnMsg>1</showTagWarnMsg>

              </PublishHtmlProperties>

              <PublishFlashProperties enabled="true">

                <TopDown></TopDown>

                <FireFox></FireFox>

                <Report>0</Report>

                <Protect>0</Protect>

                <OmitTraceActions>0</OmitTraceActions>

                <Quality>80</Quality>

                <DeblockingFilter>0</DeblockingFilter>

                <StreamFormat>0</StreamFormat>

                <StreamCompress>7</StreamCompress>

                <EventFormat>0</EventFormat>

                <EventCompress>7</EventCompress>

                <OverrideSounds>0</OverrideSounds>

                <Version>20</Version>

                <ExternalPlayer>FlashPlayer11.7</ExternalPlayer>

                <ActionScriptVersion>3</ActionScriptVersion>

                <PackageExportFrame>1</PackageExportFrame>

                <PackagePaths></PackagePaths>

                <AS3PackagePaths>.</AS3PackagePaths>

                <AS3ConfigConst>CONFIG::FLASH_AUTHORING=&quot;true&quot;;</AS3ConfigConst>

                <DebuggingPermitted>1</DebuggingPermitted>

                <DebuggingPassword></DebuggingPassword>

                <CompressMovie>1</CompressMovie>

                <CompressionType>0</CompressionType>

                <InvisibleLayer>1</InvisibleLayer>

                <DeviceSound>0</DeviceSound>

                <StreamUse8kSampleRate>0</StreamUse8kSampleRate>

                <EventUse8kSampleRate>0</EventUse8kSampleRate>

                <UseNetwork>0</UseNetwork>

                <DocumentClass></DocumentClass>

                <AS3Strict>2</AS3Strict>

                <AS3Coach>4</AS3Coach>

                <AS3AutoDeclare>4096</AS3AutoDeclare>

                <AS3Dialect>AS3</AS3Dialect>

                <AS3ExportFrame>1</AS3ExportFrame>

                <AS3Optimize>1</AS3Optimize>

                <ExportSwc>1</ExportSwc>

                <ScriptStuckDelay>15</ScriptStuckDelay>

                <IncludeXMP>1</IncludeXMP>

                <HardwareAcceleration>0</HardwareAcceleration>

                <AS3Flags>4102</AS3Flags>

                <DefaultLibraryLinkage>rsl</DefaultLibraryLinkage>

                <RSLPreloaderMethod>wrap</RSLPreloaderMethod>

                <RSLPreloaderSWF>$(AppConfig)/ActionScript 3.0/rsls/loader_animation.swf</RSLPreloaderSWF>

                <LibraryPath>

                  <library-path-entry>

                    <swc-path>$(AppConfig)/ActionScript 3.0/libs</swc-path>

                    <linkage>merge</linkage>

                  </library-path-entry>

                  <library-path-entry>

                    <swc-path>../lib</swc-path>

                    <linkage>merge</linkage>

                  </library-path-entry>

                </LibraryPath>

                <LibraryVersions>

                </LibraryVersions>

                <EnableTelemetry>0</EnableTelemetry>

                <TelemetryPassword></TelemetryPassword>

              </PublishFlashProperties>

              <PublishJpegProperties enabled="true">

                <Width>1050</Width>

                <Height>618</Height>

                <Progressive>0</Progressive>

                <DPI>4718592</DPI>

                <Size>0</Size>

                <Quality>80</Quality>

                <MatchMovieDim>1</MatchMovieDim>

              </PublishJpegProperties>

              <PublishRNWKProperties enabled="true">

                <exportFlash>1</exportFlash>

                <flashBitRate>0</flashBitRate>

                <exportAudio>1</exportAudio>

                <audioFormat>0</audioFormat>

                <singleRateAudio>0</singleRateAudio>

                <realVideoRate>100000</realVideoRate>

                <speed28K>1</speed28K>

                <speed56K>1</speed56K>

                <speedSingleISDN>0</speedSingleISDN>

                <speedDualISDN>0</speedDualISDN>

                <speedCorporateLAN>0</speedCorporateLAN>

                <speed256K>0</speed256K>

                <speed384K>0</speed384K>

                <speed512K>0</speed512K>

                <exportSMIL>1</exportSMIL>

              </PublishRNWKProperties>

              <PublishGifProperties enabled="true">

                <Width>1050</Width>

                <Height>618</Height>

                <Animated>0</Animated>

                <MatchMovieDim>1</MatchMovieDim>

                <Loop>1</Loop>

                <LoopCount>0</LoopCount>

                <Smooth>1</Smooth>

                <MaxColors>255</MaxColors>

              </PublishGifProperties>

              <PublishPNGProperties enabled="true">

                <MatchMovieDim>1</MatchMovieDim>

                <Smooth>1</Smooth>

                <BitDepth>24-bit with Alpha</BitDepth>

                <MaxColors>255</MaxColors>

              </PublishPNGProperties>

            </flash_profile>

            </flash_profiles>

            • 3. Re: Could not load scene into memory. Your document may be damaged.
              dharmk Adobe Employee

              There was a space in the closing tag for AS3ConfigConst (</AS3ConfigC onst>), which was causing this issue. Removing that should fix the issue. Its there in two places. You can try with the attached file.

               

              -Dharmendra.

              • 4. Re: Could not load scene into memory. Your document may be damaged.
                ktyacke Level 1

                Dharmendra,

                Thanks for the info; however, when I look at publishSettings.xml I do not see any spaces in either of the <AS3ConfigConst> tags (pasted below). Am I by chance just missing it?

                 

                <AS3ConfigConst>CONFIG::FLASH_AUTHORING=&quot;true&quot;;</AS3ConfigConst>

                <AS3ConfigConst>CONFIG::FLASH_AUTHORING=&quot;true&quot;;</AS3ConfigConst>

                 

                 

                Also, is there a way to edit the publishSettings.xml file for an .fla file? I was only able to access it after saving to a .xfl file. I have tried converting the .fla to a .zip and unpacking it; however, this does not seem to work on OSX.

                 

                Thanks again for the help!

                • 5. Re: Could not load scene into memory. Your document may be damaged.
                  dharmk Adobe Employee

                  Can you please try the attached xml once? I've removed the spaces in the attached xml already.The space is there in the closing tag.

                   

                  <AS3ConfigConst>CONFIG::FLASH_AUTHORING=&quot;true&quot;;</AS3ConfigCo nst>

                   

                  There is no way to edit the publishsettings.xml manually in the fla file directly, you need to save it either as .xfl or rename the .fla to a .zip and unpack it to access it. Let me know if it works. I've tried simulating this at my end and it worked for me.

                   

                  -Dharmendra.

                  1 person found this helpful
                  • 6. Re: Could not load scene into memory. Your document may be damaged.
                    ktyacke Level 1

                    When you say "the attached xml" what are you referring to?  I believe that the space is being added by the forum software somehow (there are no spaces displayed in my publishSettings.xml file on my local machine when viewing it in my editor). Also, if you notice in the original xml post the space was listed after the C and in the last post it was listed after the O even though both of these lines were copied directly from the same xml file (which does not display the spaces).

                     

                    Assuming that this is indeed being caused by the forum posting, do you have any other ideas? Is there a way for me to attach the xml file as opposed to pasting it into the thread? Are there any other files I could possibly send you to review?

                     

                    Thanks again!

                    • 7. Re: Could not load scene into memory. Your document may be damaged.
                      dharmk Adobe Employee

                      Ah.. I didn't notice that. We'll need to look at the fla file for more investigation. I've sent you a private message regarding the same with the share details.

                       

                      There is no direct way of attaching a file here. However, you can make a post, the click on edit and you'll get a link for attaching files.

                       

                      -Dharmendra.