2 Replies Latest reply: Aug 18, 2013 6:25 PM by Lisa_Donohoe RSS

    Installing Adobe Drive 5 for CS5.5 possible?

    Lisa_Donohoe

      Hi.

       

      I've been recommended to install Adobe Drive 5 to resolve a cross-platform issue that my clients have been experiencing when using Adobe Drive 3 (where the links don't update in InDesign CS5.5).

       

      This was tested on a computer that had both InDesign 5.5 and 6.0 loaded on it, and there wasn't a performance issue.

       

      However, it has not been possible to install Adobe Drive 5 onto a machine that only has InDesign 5.5 on it, as it gives an error message saying that it cannot locate CS6.

       

      Is there any way to bypass this gatekeeper so I can install?

       

      Has anyone experienced issues using Adobe Drive 5 with CS5.5?

       

      Regards,

       

      Lisa.

        • 1. Re: Installing Adobe Drive 5 for CS5.5 possible?
          Laurel Zimmer Adobe Employee

          Adobe Drive CC (v5) only supports CS6 and CC desktop applications; there isn't a way to bypass this.

           

          With regard to the original problem; when opening a managed InDesign file cross-platform, the links to the assets (on DAM) then break? or?

           

          Also worth mentioning...the latest version of Adobe Drive 3 that was released for CS5 and CS5.5 products is v3.2; so would be good to validate regardless, if that version is being used.

          • 2. Re: Installing Adobe Drive 5 for CS5.5 possible?
            Lisa_Donohoe Community Member

            Thanks, Laurel.

             

            We are connecting using CMIS.

             

            The problem is that InDesign is reading the path as an absolute path, so differently depending on the platform (Z: on PC and Volume/ on Mac).

             

            We were hoping that we could use the option of naming the drive as a way around this so it would be common on both systems.

             

            We are using CtrlPrint/CtrlDL to access the InDesign files, so the InDesign file is not able to live in the same folder as the linked file.

             

            Another questions: if you have both CS5.5 and CS6 installed on your machine, do you have to use two versions of Adobe Drive, or can the most recent Adobe Drive support both?

             

            Regards,

             

            Lisa.