16 Replies Latest reply on Feb 25, 2014 5:48 AM by JohnGoldsmith

    Sync settings failed to synchronize

    DA post prod Level 2

      Hi,

       

      I have a problem synchronizing my Premiere Pro settings to the cloud. When I select the "upload settings" parameter, the progress bar moves to two thirds and then a failed error box appeared.

       

      1. Have you run into this issue ?
      2. Any idea why this might happen ?

       

      When I select to upload only the shortcuts, it works. So it might be a problem with the preferences and workspaces.