When I tried to install the upgrade, it stopped and said that I needed to restart.
I did that ...and then when I tried reinstalling it asks me to remove the trial version of Adobe Presenter 9 !!! I never installed any trial version.
So I had a chat and downloaded the Adobe cleaner tool.
Went through the steps. There is no presence of any Adobe Presenter 9 installation. Of course Adobe Presenter 8 is installed ...and is required to be upgraded.
I hope someone out here can give me some solution, else I call Adobe on Tuesday after returning from Mumbai
Two versions of Adobe Presenter cannot co-exist.
Please uninstall the previous version of Adobe Presenter 8.
Then install Adobe Presenter 9, it should work.
Let us know if it works.
Adobe Presenter Engg. Team.