1 Reply Latest reply on Aug 17, 2013 9:53 AM by Mukul_Adobe

    Unable to Install upgrade version of Adobe Presenter 9.

    SanjayRath

      When I tried to install the upgrade, it stopped and said that I needed to restart.

      I did that ...and then when I tried reinstalling it asks me to remove the trial version of Adobe Presenter 9 !!! I never installed any trial version.

      So I had a chat and downloaded the Adobe cleaner tool.

      Went through the steps. There is no presence of any Adobe Presenter 9 installation. Of course Adobe Presenter 8 is installed ...and is required to be upgraded.

      I hope someone out here can give me some solution, else I call Adobe on Tuesday after returning from Mumbai