3 Replies Latest reply on Aug 19, 2013 1:30 AM by pwillener

    I want to need a help.

    KU-CIEN

      Hello.

      I use a notebook(GE700 by MSI), and it had a problem.

       

      I installed the Flash Player ver.11.8.800.94.  But it sometimes makes a problem.

       

      If I watch a video on Internet, Youtube and other media streaming services, the screen will be black.

      So, I asked MSI, but they said 'That notebook's graphic card(Radeon HD5730) had a problem, so you must installed Flash Player ver.10.'.

       

      But when I installed the Flash player ver.10., I saw a message 'It is old version, so you must installed latest version(ver.11).'.

      I installed the Flash Player ver.11 and latest firmware about graphic cards and all things(That is an way to solve a problem by MSI).

      But It can't solve this problem.

       

      So, I want to need a help.

       

      If you know an way to install the Flash Player ver.10 or other way to solve that problem,  send a e-mail to [removed]  please.

      Thank you.