Photoshop CS2 help does not work.

Are you using the CS2 version with the Adobe supplied s/n?  Servers no longer recognize the original CS2 you purchased. 

Are you on a windows system?

Moe Lajoie wrote:

Is there a solution to my problem?

I don't really see it as an activation issue, but Curt may know something I don't about interaction with the Help servers...  If you have an activation issue you might be helped by this:

http://helpx.adobe.com/x-productkb/policy-pricing/creative-suite-2-activation-end-life.htm l

-Noel

On a windows system CS2 help is througn Adobe Help Center. Make sure it was installed on your system. There shotld be a shortcut for it in you start menu."Adobe Help Center" on my Windows 7 64Bit system my shortcut points to ""C:\Program Files (x86)\Adobe\Adobe Help Center\ahc.exe"". Make sure ahc.exe is installed on your system. If not its a free Download here the link http://www.adobe.com/support/downloads/detail.jsp?ftpID=3171

Note CS2 Help Files are not part of the download they should be on you system.

When I click on the shortcut in the start menu I get s security pop-up asking If I want to let ahc.exe make changes to my system. I also get the pop-up when I use CS2 help. When I give the OK I get CS2 help from CS2 and get this from the start menu shortcut:

When I double click on ahc.exe in the file explorer I get this:

Something may be messed up in you install of Adobe Help Center. There is no entry in the control panel Programs and Features for it on my system. Perhaps if you reinstall CS2 on top of itself the problem will be fixed.

For what it's worth, if you uninstall Photoshop CS2, then install the version that the link I posted above leads you to (using the serial number they provide), you WILL get Photsohop help functionality.  I just tried it.

-Noel

The help in cs2 isn't based on adobe severs as newer ones are. The help files themselves are on your computer.

Did you install the updated Adobe Help Center 2.1 that JJMack linked to and click on Run As Administrator when you install it?

http://www.adobe.com/support/downloads/detail.jsp?ftpID=3171

There is also an updated help package available for photoshop cs2 that you might try as well 

The zip file you download goes into C:\Program Files (x86)\Adobe\Adobe Help Center\AdobeHelpData\Packages (64 bit windows 7)

or C:\Program Files\Adobe\Adobe Help Center\AdobeHelpData\Packages (32 bit windows 7)

(don't unzip the file you download)

I install CS2 like Noel suggested you do.  I wanted to make sure the new CS2 install Adobe made available worked so I downloaded and installed.

The one thing strange I did notice was now I had two CS2 products in my Adobe Products one named 9 the other CS2.

You're welcome. 

-Noel