9 Replies Latest reply on Jul 30, 2016 11:03 AM by davabroYT

    Premiere Pro not starting up

    jeaks

      Premiere Pro CC is not even starting up. I very recently purchased the CC annual subscription and all the other apps are working fine except for premiere pro. It just wouldn't start up. A window comes up saying "Premiere pro has stopped working. Windows is checking for solutions". I have tried installing and uninstalling the app again and then tried quitting and signing out of creative cloud. Nothing seems to be working.

       

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      I am working on a Dell mobile workstation (m6700) with i7-3840qm processor, NVDIA Quadro k3000m 2gb graphics card and 8 gb of RAM.