5 Replies Latest reply on Sep 30, 2013 6:37 PM by Skinteastwood

    loss of GPU acceleration after lastest CC update.

    Pete7777123

      I recently upgraded to the CC programs. I still have a project to complete with my previous version of Premiere Pro CS6. After the latest CC update I lost my GPU acceleration and get the following error message.

       

      "Missing Renderer

      This project was last used with a Mercury Playback engine GPU acceleration(GPU), which is not available on this system. Mercury playback engine software only will be used"

       

      I'm running two NVIDIA Quadro K5000 video cards and  running Windows 7 operating system. Before the upgrade everything was working great. My lastest update is Premiere Pro CS6 6.0.4