1 Reply Latest reply on Aug 19, 2013 12:23 PM by YuvrajShinde071

    Why won't adobe reader let me activate my computer with my adobe id?

    michellepahl

      I am trying to transfer books to my nook.  When i try to acitvate my computer following the steps on the site it will not let me.  It says that it can not be activated with an adobe id that has been used before.  The site says i can.  Help please.

        • 1. Re: Why won't adobe reader let me activate my computer with my adobe id?
          YuvrajShinde071 Level 2

          Hi,

           

          Please try de-authorizing and re-authorizing with your email address, this should resolve your issue.

          Follow the below steps to Re-authorize Digital Editions.

          1. Launch Adobe Digital Editions
          2. Keeping ADE program active on your screen, Hold Ctrl+Shift+D keys.  
          3. You will get a prompt window with an option  to Erase Authorization (ADE 2.0) & Deauthorize (ADE 1.7.2)
          4. - Deauthorize ADE and Re-launch it.  
          5. Navigate to Help > Authorize Computer (in ADE 2.0) & Library > Authorize ( in ADE 1.7.2, usually you will be prompted to authorize when you launch the program ) .

           

          Regards,

          Yuvraj.