3 Replies Latest reply: Feb 5, 2015 10:37 AM by CGL888 RSS

    Adobe AIR Error Message - Application Descriptor

    AleishaDawn1980 Community Member

      Upon starting my computer I keep getting an error message for Adobe AIR stating, "Application descriptor could not be found for this application. Try re-installing or contacting the publisher for assistance." I have uninstalled and re-installed Adobe AIR THREE times and have restared my computer with each new re-installation. The error message is still showing. Please let me know how to resolve this issue.

       

      Thank you.

        • 1. Re: Adobe AIR Error Message - Application Descriptor
          pwillener CommunityMVP

          That sounds like the application is incorrectly compiled or installed.  What is the application?

          • 2. Re: Adobe AIR Error Message - Application Descriptor
            brainstewn Community Member

            I noticed that while the error message doesn't reveal what application, using adobe air, is failing, the icon in the taskbar did clue me in, because I recongized the logo, to which application needed to be uninstalled and addressed. 

            • 3. Re: Adobe AIR Error Message - Application Descriptor
              CGL888

              I successfully gotten rid of it for WINDOW 7.

               

              This can be caused by some error/conflict with Air Adobe and any start-up programs scheduled to "open" "activated" at the first appearance of your desktop.

              To find out what programs are running at the startup:

                   Click "Start"

                   type "msconfig" in the search engine at the bottom

                   click on "msconfig" icon appearing on top

                   a pop-up window titled "System Configuration" will appear

                   Click on "Startup" tab

                   At this point, I unclicked unnecessary programs that are not crucial in operating my computer.

                   Click "apply" or "Ok"

                   another pop-up window will ask you if you want to restart your computer.

               

              I am not sure if I solved the "conflict' but certainly got rid of the annoying error message by turning off some "unnecessary" software that was automatically set to start as the computer booted.