I received MPEG files from a Tricaster shoot that I need to edit in PP CS5. I am using a PC, 64 bit, Windows 7. The files cannot be seen or heard on import. I downloaded the Tricaster Codecs XD Pack 2.0.
I clicked on the exe file and downloaded the files to my Program Files. I rebooted computer and still cannot see files in Premiere... Are all the files that downloaded to my Program files supposed to go into a particular Adobe folder within Premiere? Please advise.
Just because a codec is installed on your system doesn't mean that PP will be able to edit such files. Support for a given format generally needs to come from Adobe. You may find that you simply have to convert these files to something PP can work with.