5 Replies Latest reply on Aug 20, 2013 12:41 PM by holmdel432

    Delete AE CS6 system preferences?

    holmdel432 Level 1

      Ram preview won't work all of the sudden.  AE is super slow the last few days also.  This happend about 6 months ago and chat support helped me, but tonight they only help with installation now.

       

      Last time they deteled my system preferences somehow deep within the sub structure of on my Mac Pro and it fixed it.  No clue how to do it.  Can you please provide me with some help?  Thanks.

       

      Jim

       

      OSx 10.8.4

      2 x 2.66 Ghz 6-core Intel Xeon

      32 GB 1333

      NVIDIA Quadro K5000 4096 MB

       

       

       

      AE 11.0.2.11