1 Reply Latest reply on Aug 20, 2013 11:15 AM by Mike M

    installing flash player


      I keep trying to install the new upgraded flash player.  I get as far as pressing "save" to my desktop.  It then says that the file already exists because I have already done this ten times.  If I ask it to replace the file, nothing further happens and if I ask it not to replace the file, it doesn't work either. the download box never pops up for me to select "run." Is there a number I can call so someone could walk me through this?