5 Replies Latest reply on Sep 11, 2013 4:33 PM by smithteam

    Fields and Other Parameters in Redirect URL

    smithteam

      Is it possible to include user-submitted field values in a "mail merge" fashion inside the confirmation email, message or redirect URL?

        • 1. Re: Fields and Other Parameters in Redirect URL
          Genevieve Laroche Adobe Employee

          I'm not sure what "mail merge" fashion mean.

           

          You can only include the submitted data in the body/message of the email receipts (and the email notifications). The format is "field_label : value". This is a paid feature. Look for the include data checkbox on the Options Tab > Email Receipts.

           

          Gen

          • 2. Re: Fields and Other Parameters in Redirect URL
            smithteam Level 1

            We have the need to have a user complete a form and then go through another process on our site, but our site would need to know the value of one or two parameters they may have filled out on FormsCentral. It doesn't seem like this is doable, unless there's a FormsCentral API and we can query a cookie or some other sort of identifier the user would come to our site with (such as a query string parameter).

             

            Any other thoughts?

             

            Thanks so much for the help.

            • 3. Re: Fields and Other Parameters in Redirect URL
              Genevieve Laroche Adobe Employee

              Sorry there is no such API for you to call.

              We currently do not support your workflow.

               

              Gen

              • 4. Re: Fields and Other Parameters in Redirect URL
                Cinesthetic LLC

                Wow, this is quite a limitation and we were just about to call you to find out "how" to do it, not "if" we could.  Guess that was just an incorrect assumption on our part but we were pretty secure in the idea that if Adobe offered a redirect URL capability which allows GET vars that we could easily figure out how to use the POST vars instead after calling you to learn how to do it with your API - but not even an API apparently :-)

                 

                We just upgraded from the free service after doing quite a bit of research on your FormsCentral offerings and even got our first two forms set up with redirection to the second upon completion of the first but it would be unacceptable to continue with GET vars in this fashion as this poses a security risk and a potentially broken process between our clients and us. It seems we put way too much stock in this redirection feature being possible with an API and or shared POST variables and now it seems like we may be unable to continue with your service unfortunately.

                 

                Can someone please call us at 937-260-2033 or email us at adobe@cinesthetic.co to let us know if we need to move on or if there are alternative workarounds?

                 

                Thank you!

                Rene    

                • 5. Re: Fields and Other Parameters in Redirect URL
                  smithteam Level 1

                  This really is the major weak point of the FormsCentral offering and the addition of an API or being able to simply use GET/POST variables upon redirect would truly make FormsCentral an enterprise-level product.

                   

                  The ease of use and data reporting/exporting almost unmatched. Adding more advanced developer features would bridge internal org gaps, allowing marketing personnel to create forms and technical personnel to take integrations to the next level.

                   

                  Please consider this, Adobe.