5 Replies Latest reply on Aug 24, 2013 9:32 AM by Mike M

    iPad app SimpleTransfer not seeing Flash Player

    paulalaces

      I am running version 10.6.8 on my computer and have uninstalled and re-installed the latest version of Flash Player.  The iPad app SimpleTransfer says it is not there.  The same app on the same iPad can see Flash Player on another Mac running 10.7. what is the problem?  Adobe's diagnostic page  http://helpx.adobe.com/flash-player/kb/installation-problems-flash-player-mac.html also does not seem to see it, as the box that would tell me what version I have is empty.

        • 1. Re: iPad app SimpleTransfer not seeing Flash Player
          Mike M Level 6

          Try trashing the following:

          Go to: Mac HD/Library/Internet Plugins

          FinderScreenSnapz001.jpg

          Trash Flash Player.plugin and flashplayer.xpt files

          Then go to [user]/Library/Preferences - YOUR Library/Preferences folder NOT the Mac HD/Library/Preferences folder (Hold the "Option" key when you click "Go" from the Finder menu to access this Library folder)

          FinderScreenSnapz002.jpg

          Trash the ENTIRE Macromedia folder

          Empty the trash

          Download the offline installer and run it.

          Reboot if necessary, and then see if the iPad sees Flash Player

          • 2. Re: iPad app SimpleTransfer not seeing Flash Player
            paulalaces Level 1

            I tried all that, twice and it still does not work.  The macromedia folder returned to Library-Preferences and Flash Player. plugin and .xpt returned to HD Internet Plug-ins.  System prefs says Plug-in version 11.8.800.94 is installed.

             

            The iPad app still does not see it and also I can't read anything with Zenio  on my computer - it says I need Flash Player!!!

            • 3. Re: iPad app SimpleTransfer not seeing Flash Player
              Mike M Level 6

              They're SUPPOSED to return. The reason they were trashed was the make sure the NEW ones would be up to date. Since they ARE now and the iPad still doesn't see them, I'd say it has to do with the fact one system is Lion (which CAN be recognized) and the other is Snow Leopard (which can't). There were A LOT of changes in Mac OS between 10.6 and 10.7, not the least of which was Launchpad, which was based on iOS apps. There were compatibility changes in 10.7 and 10.8 to make interaction between Apple desktops and laptops with Apple mobile devices a lot simpler. I'd say check with the Apple Forums because this looks more and more like a hardware/OS problem than a Flash Player problem. Maybe there'e a "retro" app that will allow the SL machine to communicate with the iPad.

              • 4. Re: iPad app SimpleTransfer not seeing Flash Player
                paulalaces Level 1

                Thanks.  I KNOW those things were SUPPOSED to return.  The problem is they seem to be invisible to anyone needing to access them.  You are probably right about it being a hardware problem, or maybe just a case of needint to upgrade my OS, because, after starting this discussion, we downloaded Google Earth to be able to see the 3-D images and, even though it supposedly installed, Google maps still says I need to install Google Earth.  Same problem, but not an Adobe problem. Thank you for including the link to Apple Forms.

                I wish they would just say before I waste valuable download time, that the present versions are not actually compatable with 10.6.  In the Flash Player requirements list it says it is.

                • 5. Re: iPad app SimpleTransfer not seeing Flash Player
                  Mike M Level 6

                  I wish they would just say before I waste valuable download time, that the present versions are not actually compatable with 10.6.  In the Flash Player requirements list it says it is.

                   

                  Actually the latest Flash Player plguin IS compatible with OS 10.6.1 and up. 10.5.8 is the cut off because THAT was the last Universal Binary build of OS X, and requires a different architecture to be able to run on Intel or PPC Mace.