23 Replies Latest reply on Oct 28, 2013 8:59 AM by Steven L. Gotz

    CS6 won't open a CC project

    ScubaBadger Level 1

      Several times recently I have tried to open CC projects using CS6 and I get a message saying the file or project is corrup or damaged. I then right click and select to open with CC version and all is fine. I thought CS6 and CC were supposed to be identical - they are both Premiere Pro.

       

      No panic on this - I can obviously use my CC version - but if I had to give another studio my Prem Pro project and all they had was CS6 - we'd be stuffed.

        • 1. Re: CS6 won't open a CC project
          Ann Bens Adobe Community Professional & MVP

          Alas, ProCC is not backward compalitble. Never has been, although there are workaround for previous versions.

          https://www.adobe.com/cfusion/mmform/index.cfm?name=wishform

          • 2. Re: CS6 won't open a CC project
            ScubaBadger Level 1

            Thanks Ann,

             

            so - as a ProCC user - I need to ensure any other contributing partner on a project also has ProCC - and those Adobe prremiere Pro CS6 users out there who could have helped and worked with me are now out of the equation...

             

            In my opinion any user of Premiere Pro - whether CS6 or CC should be able to work as part of a collective - without having to use work arounds. I actually do love my Premiere Pro. If I have to I can work on a CS6 project sent to me, but the fact I can't send a CC project without having to go through hoops (probably as simple as "export as a CS6 project) - is in this day and age simply ridiculous - especially since this scenario does not involve any other product - this is Adobe - to Adobe - PP to PP.. and it won't work?

             

            Poor... in my opinion.

             

            At least I know for the future..

            Thanks

            • 3. Re: CS6 won't open a CC project
              tclark513 Level 3

              ScubaBadger wrote:

               

              Thanks Ann,

               

              so - as a ProCC user - I need to ensure any other contributing partner on a project also has ProCC - and those Adobe prremiere Pro CS6 users out there who could have helped and worked with me are now out of the equation...

               

              In my opinion any user of Premiere Pro - whether CS6 or CC should be able to work as part of a collective - without having to use work arounds. I actually do love my Premiere Pro. If I have to I can work on a CS6 project sent to me, but the fact I can't send a CC project without having to go through hoops (probably as simple as "export as a CS6 project) - is in this day and age simply ridiculous - especially since this scenario does not involve any other product - this is Adobe - to Adobe - PP to PP.. and it won't work?

               

              Poor... in my opinion.

               

              At least I know for the future..

              Thanks

               

              No offense but how is this ridicules?  It's common sense really.  If you use new features in CC how do you expect CS6 to use something it doesn't have?

              • 4. Re: CS6 won't open a CC project
                Steven L. Gotz Level 5

                The timeline looks and acts differently in CC. There are features and effects that CS6 didn't have.

                 

                If you saved a CC as a CS6, and it eliminated the features that CC applied, how useful would that actually be? Are you expecting CC to give you a list of what it deleted from the file when it "saved as"?

                 

                If you are just cutting video, then you can export an XML file that Premiere Pro can import. But if you are applying effects, then make a decision about which software you should use. The lowest version software is, and always has been, the weak link in the chain.

                 

                Yes, other Adobe software has it, but I can't imagine that it would be all that useful for the reasons stated above. It isn't like a word processor where you lose some minor formatting when you save to an earlier version.

                 

                If your collective uses CS6, so should you. It is available to all CC users.

                • 5. Re: CS6 won't open a CC project
                  ScubaBadger Level 1

                  I did say "in my opinion"... I do take on board certain aspects of CC won't work in CS - but that should not "in my opinion" be a complete stumbling block. Everyone using and installing doubles of programs (CS & CC) should not be necessary "in my view" - and - yes - clearly I have installed both.

                  • 6. Re: CS6 won't open a CC project
                    googull Level 1

                    I just bumped into this as well.  It was a painful brick wall that I didn't see coming and I am mad as hell about.   Imagine writing out a PSD in photoshop that others can't open unless they are licensed via subscription.  When you create something in PPro CC your content effectively becomes subscription content - hmmm, let my subscription lapse and I am are locked out of my own material.  That's not a working relationship I am comfortable with. I know and love Premiere Pro but it is clear I need to stick with CS6 or move on.  I have no idea what Adobe will do with CC prices or quality going forward and I am not happy having my creative content effectively "owned" by them. Nice of them to allow CC clients to download CS6 versions but you still need a separate license and no guarantee they will do this ongoing - the point of CC kinda gets lost if all you use is CS6.  

                    • 7. Re: CS6 won't open a CC project
                      Mark Mapes Adobe Employee

                      One solution that effectively provides forward compatibility is to export your project from PPRO CC as FCP XML or AAF. You can then import the resulting project file into not only an earlier version of Premiere Pro but also other professional NLEs such as Final Cut Pro.

                      • 8. Re: CS6 won't open a CC project
                        googull Level 1

                        That's excellent input - Thank You Mark. 

                         

                        I suspect that what I am frustrated by is that CC isn't just a licensing model, it's a new version with features for which there are no other licensing options so in this case straight foward file compatiablity is lost outside of subscription.  Hats off to tons of new value in CC but losing file compatiablity... I am pondering the idea that Microsoft Office 365 would write by deafult a file that non-365 Office users of the latest version (perpetual license) could not access. It's an intersting gamble.

                        • 9. Re: CS6 won't open a CC project
                          Jim_Simon Level 8

                          The difference here is that the Word doc is the final product, so it really should be openable in any program that can open such documents, whereas the Premiere Pro project file is just an intermediary.  The exported video is the final product, and indeed that can be opened in any program that can open such files.

                          • 10. Re: CS6 won't open a CC project
                            googull Level 1

                            Jim  - Would you consder a PSD Final or Intermediary?

                             

                            I don't consider a Word document final product until I export it as a PDF.  Until then, it may be passed around to other departments for editing and comments, redlined, and then I may send it to outside counsel for legal edits.   So I agree, everyone needs access to contribute and modify such content until it is final - independent of their license type! 

                             

                            This process isn't really any different with creative content and Adobe has been working hard on streamling such collaboration.  We often pass materials to audio specialists, or to branding for corrections - we pass or splinter very large projects to various editors to keep people from getting burned out or send projects out to contractors.

                             

                            My point is that when a license type (rather than a product version) locks others (or even me) out of my content without export-import gyrations to address such it makes life unnecessarily complex.  I agree such licensing would be unthinkably ballsy for Microsoft, but I think it is even ballsy for Adobe. ;-)

                            • 11. Re: CS6 won't open a CC project
                              Jim_Simon Level 8

                              Jim  - Would you consder a PSD Final or Intermediary?

                               

                              Final, which is why Adobe offers compatibility mode.

                               

                              I don't consider a Word document final product until I export it as a PDF.

                               

                              That's a separate final product.

                               

                               

                              My point is that when a license type (rather than a product version) locks others (or even me) out of my content

                               

                              But the license type isn't doing that, the product version is.  It has always been this way for PP, regardless of the license.

                              • 12. Re: CS6 won't open a CC project
                                Steven L. Gotz Level 5

                                Exactly. Premiere Pro has never been backward compatible. Not Ever. Not since the very beginning.

                                 

                                The only difference now is that instead of people just being too cheap to upgrade, there is a truly valid reason (for them) that they don't want to upgrade.

                                 

                                The solution is simple. If you have CC, use your copy of CS6 (available via the Creative Cloud) if you want to share with others who do not have CC.

                                 

                                Or, if working together is that important, get CC. Make a decision. Stop sitting on the fence like a Mugwump with you Mug on one side and your "wump" on the other. CS6 or CC. The decision is simple.

                                • 13. Re: CS6 won't open a CC project
                                  ScubaBadger Level 1

                                  Accepting the situation for what it is (my opinion hasn't changed but that won't change the situation) there is something that could help relieve the stress and tension a little from this situation.

                                   

                                  As I said at the start "I get the message the file or project is corrupt" when it fails to open.

                                   

                                  If the reality is that the file is neither damaged or corrupt and it's just "not compatible" - then this somewhat scary message is in fact an unnecessary lie - and misleading.

                                   

                                  The very least that should come from this thread is the correction of that erroneous message to a note that says it needs to be opened with the appropriate version.

                                  1 person found this helpful
                                  • 14. Re: CS6 won't open a CC project
                                    Jim_Simon Level 8

                                    There are a lot of error messages in PP that could be more informative.  Please let Adobe know you'd like this improved.

                                     

                                    https://www.adobe.com/cfusion/mmform/index.cfm?name=wishform

                                    • 15. Re: CS6 won't open a CC project
                                      ScubaBadger Level 1

                                      I would, but as you say ther are lots of these I really don't feel my little addition will bring about any chage.

                                      • 16. Re: CS6 won't open a CC project
                                        shooternz Level 6

                                        Its a good suggestion and one so logical...I would think Adobe would agree.

                                         

                                        Do it.

                                         

                                        Premiere already has a decent message when one opens a Project from a previous version to a later one ( eg it offers to upgrade the project withouit harming the original one).

                                         

                                        Cant be hard to simply inform that the Project is not from a Compatible Version instead of calling it corrupted.

                                        • 17. Re: CS6 won't open a CC project
                                          Steven L. Gotz Level 5

                                          Cant be hard to simply inform that the Project is not from a Compatible Version instead of calling it corrupted.

                                          Are you sure? It might be quite difficult to determine what is wrong with a file that has the correct file extension but doesn't look like anything that this particular version has ever seen before.

                                           

                                          The change from CS6 to CC actually entailed zipping up the project file when it saves it to keep the file size down. How in the heck is CS6 supposed to know that. Or CS5.5 or CS3 for that matter? I am reasonably sure that a zipped up file with the .prproj file extension looks corrupted to CS6. Wouldn't you think?

                                          • 18. Re: CS6 won't open a CC project
                                            shooternz Level 6

                                            Maybe you are right Steven. I am not sure how complex it is to recognise the guts of the file.

                                             

                                            Here is another example though where a Premiere error message could be more helpful.

                                             

                                            The Generic error when loading a .psd CMYK .  Surely Adobe apps are smart enough to id a CMYK and an RGB file and just say so in the error message.

                                            • 19. Re: CS6 won't open a CC project
                                              Steven L. Gotz Level 5

                                              Surely Adobe apps are smart enough to id a CMYK and an RGB file and just say so in the error message.

                                               

                                              I am certain you are correct. Adobe has been a bit weak on the error message side ever since I started using Premiere.

                                               

                                              Remember the Disk Full message that was completely bogus?

                                              • 20. Re: CS6 won't open a CC project
                                                ScubaBadger Level 1

                                                Just to make absolutely clear, the message I receive when opening a CC project using CS6 states "the file or project is corrupt or damaged and cannot be opened". By then right clicking and selecting to open with the CC version they open without hesitation or failure - every time.

                                                • 21. Re: CS6 won't open a CC project
                                                  ScubaBadger Level 1

                                                  I have now reported this at the suggested page but even that was a grey area as the options for reporting it only left me with a "bug fix" report which it's not.

                                                   

                                                  Hey ho - I inserted a link to this discussion so they should be able to pick up the gist here...

                                                  • 23. Re: CS6 won't open a CC project
                                                    Steven L. Gotz Level 5

                                                    Sure!

                                                     

                                                    CC knows about CS6 files.

                                                     

                                                    CS6 just thinks CC files are all wrong and MUST be corrupted.

                                                     

                                                    Now, having said that, since Adobe is still selling CS6 there is no reason they can't patch it to have a better error message. In fact, the correct error message could also be a bit of an advertisement for CC. A Win-Win situation. You get the error message you want and they get advertising space.