5 Replies Latest reply on Aug 25, 2013 1:54 AM by station_two

    "The procedure entry point AMTGetRoyaltyBearingLeids could not be located"

    swagzmania Level 1

      What if an error is displayed upon opening photoshop cc "The procedure entry point AMTGetRoyaltyBearingLeids could not be located in the dynamic link library C:\Program Files\Adobe\Adpbe Photoshop CC(64 Bit)\Photoshop.exe.". Any help.?

       

      Message was edited (relevant title added) by: PECourtejoie

        • 1. Re: Photoshop
          Mylenium Most Valuable Participant

          Nobody can say anything wiothout system information. Generally such errors mean that there are compatibility problems and your system may not meet the system requirements, but could also be some tool like a virus scanner simply blocking access to files and system functions.

           

          Mylenium

          • 2. Re: Photoshop
            swagzmania Level 1

            System Information report written at: 08/23/13 16:09:01

            System Name: PIUS

            [System Summary]

             

             

            Item          Value

            OS Name          Microsoft Windows 8 Pro

            Version          6.2.9200 Build 9200

            Other OS Description           Not Available

            OS Manufacturer          Microsoft Corporation

            System Name          PIUS

            System Manufacturer          Dell Inc.

            System Model          Inspiron N5050

            System Type          x64-based PC

            System SKU          To be filled by O.E.M.

            Processor          Intel(R) Core(TM) i5-2450M CPU @ 2.50GHz, 2501 Mhz, 2 Core(s), 4 Logical Processor(s)

            BIOS Version/Date          Dell Inc. A04, 2012-03-23

            SMBIOS Version          2.6

            Embedded Controller Version          0.04

            BIOS Mode          Legacy

            BaseBoard Manufacturer          Dell Inc.

            BaseBoard Model          Not Available

            BaseBoard Name          Base Board

            Platform Role          Mobile

            Secure Boot State          Unsupported

            PCR7 Configuration          Binding Not Possible

            Windows Directory          C:\Windows

            System Directory          C:\Windows\system32

            Boot Device          \Device\HarddiskVolume3

            Locale          United Kingdom

            Hardware Abstraction Layer          Version = "6.2.9200.16442"

            Username          Pius\PIUS\Frost

            Time Zone          GMT Summer Time

            Installed Physical Memory (RAM)          6,00 GB

            Total Physical Memory          5,91 GB

            Available Physical Memory          3,44 GB

            Total Virtual Memory          6,85 GB

            Available Virtual Memory          4,18 GB

            Page File Space          960 MB

            Page File          C:\pagefile.sys

            Hyper-V - VM Monitor Mode Extensions          Yes

            Hyper-V - Second Level Address Translation Extensions          Yes

            Hyper-V - Virtualisation Enabled in Firmware          Yes

            Hyper-V - Data Execution Protection          Yes

            • 3. Re: Photoshop
              swagzmania Level 1

              It was working perfectly before but after lending it to a friend to register and get the license for me.. It came back and upon opening it all I get is this error.

              • 4. Re: Photoshop
                Level 7

                That sounds a lot like your "friend" tried to install pirated software.

                • 5. Re: Photoshop
                  Level 5

                  swagzmania wrote:

                  …but after lending it to a friend to register and get the license for me…