Can't create blank video layer in photoshop CS

[morrmeroz]

Why can't I create a blank video layer in photoshop CS? (Mac)

[Jeff Arola]

Hi,

What version of photoshop are you using?

Photoshop>About Photoshop

[morrmeroz]

CS6 on the mac

[morrmeroz]

I also tried CC on the mac, same thing

Message was edited by: PECourtejoie

[morrmeroz]

version 13 of CS6 and 14 for CC

Message was edited by: PECourtejoie

[Jeff Arola]

Is Layer>Video Layers>New Blank Video Layer greyed out or what happens when you try?

You do have a document open?

[morrmeroz]

The menus is not even there..

[Jeff Arola]

In photoshop cc the whole Video Layers menu is missing?

Do you have 3D showing in the Menu Bar?

What version of mac os x are you using?

[morrmeroz]

yeah, it doesn't exist.

here's a screenshot

[Jeff Arola]

Your screenshot didn't come through.

You won't be able to post screenshots using email.

How to post a screenshot on the forum:

http://forums.adobe.com/thread/963429?tstart=0

[morrmeroz]

ok,never mind about the screenshot, I don't have that menu under layers.. no way to create a video layer..

[PECourtejoie]

Hello, you still haven't replied on an important question: if you are running a version of Mac OS lower than 10.7, you will not have the video abilities: http://helpx.adobe.com/photoshop/using/whats-new.html#Product-level%20changes

That said, it should not be the case with CS6. What version are you running?

[morrmeroz]

yes, I am running the latest mac ox (mountain lion)

[Jeff Arola]

A screenshot might still be helpful.

Also, could you paste the contents of the Help>System Info from within photoshop?

Another thing might be you have the video menu visibility turned off under Edit>Menus

(not likely, but worth a look)

[PFBK]

I'm having the exact same problem. Was there a solution?

i'm running Maverick OSX, Photoshop CC,

no video layer option showing up AT ALL, under layers

please help asap!

[Silkrooster]

Make sure your system meets the specs of photoshop

Make sure your video driver is up to date.

Look at the preferences and see if you have enough ram set aside for photoshop

Make sure quicktime is installed

Other things to try -

reset preferences {ctrl-alt-shift (windows) cmd-opt-shift (mac) when starting photoshop

uninstall photoshop then reinstall.

[MaxmillianHartley]

I understand this is an old thread and question but i am having the same problem (on a windows computer) and wondered if you ever solved it?

[Silkrooster]

If you are having a problem, it would be wise to capture your entire screen so some answers can be solved. Make sure you post what version of photoshop you have and the version of OS you have as well.

[Thejordanveg]

Im having the same issue with cc on my mac, im running mavericks and ps cc 14.2.1, any help?

[Silkrooster]

Like I said, capture your screen and provide some information, if you need help. We can not guess in the dark.

[Guest]

Same problem. The menu 'videolayers (videolagen) ' is not there. (Photoshop CC, Mac OS X 10.9.4 )

[PFBK]

I'm having the exact same problem

i'm running Maverick OSX, Photoshop CC,

no video layer option showing up AT ALL, under layers

please help asap!

[sirkris07]

hi, i am having exactly the same problem with this one. Did any of you already figure this out? Any help please...

[Silkrooster]

Have you tried all the steps above?

[tinselswan]

i'm having the same problem. it's very annoying, especially since there is no solution i can find anywhere. i'm running windows 8.1 64 bit 12gb ram 17 processor so it's certainly not a system limitation causing this. The video panel option doesn't even exist under the layer menu! idk what's going on! i even installed quicktime and reset preferences for this but no, same story.