I had the same thing yesterday, spent about 5 hours figuring out what was wrong. btw same great camera (must be coincidence )
Turned out something was for some unkown reason not correct on the timeline, removed it and voila.
I went through the whole ball of wax.
Opening in new project,
copy/paste new sequence,
deleting media cash,
firing up with shift + alt,
narrowing down the export in and out point,
and god knows what.
Here some probable solutions:
Good luck, you need it.
Oh thanks so much. I'll give it a try. It's driving me crazy!
I think I've fixed it.
Not sure if you're on a Mac, but I am, I've bought and installed Quicktime Pro, and its working.
Thank for reporting back.
I am actually on a PC.
btw same great camera (must be coincidence )
I just used that model over the weekend. I hate, hate, HATE that damn thing. I never understood all the fuss about red peaking until I used that camera. Both the EVF and LCD are fully useless for pulling focus. And the autofocus, when it actually does work, is so slow that I missed several shots, forcing me to ultimately switch to manual focus for the rest of the evening, which is near impossible to do because of the terribly low resolution of those viewfinders. My standard def DVX100 had a sharper viewfinder.
And who the hell designs a camera with one ring for focus, zoom and iris?! It seriously never occurred to Canon that we need full, instantaneous access to all those lens functions at the same time? WTF?! And those fly-by-wire lens connections are so slow and 'unresponsive' that I kept overshooting. I finally understand why so many shooters want manual lenses with mechanical rings.
The XF100 may work fine in a production situation, but it's a God-awful event camera.
OK, rant over. I just had to vent.
I would have bought a XF300 but its too heavy for me and out of my budget.
I cannot do without red peaking.
Most of the time in manual focus I use the push auto function. I find the focus quite snappy even in auto.
It has three different speeds you can set in the menu.
It does gets some getting use to 1 ring (my former camera had 3)
I have my iris set to the custom wheel.
Leaves the zoom to the ring.
The only thing I do not like about the camera is the bouquet.
Okay, so my problem came back and after a couple of attempts, I've got some help from Adobe. This is what they said to me:
1. It turns out I was importing incorrectly. You plug your CF card into the computer, open PP, use media browser to import from the card. The media browser should automatically change the settings to "Canon XF" and so PP knows what raw footage it is dealing with. If you want to copy the footage to a drive (which I always do), copy the "contents" folder. (I was copying the "clips001" folder.) The error message may also be due to me using an external USB drive. Adobe suggest loading footage onto either the hard drive or use a thunderbolt as your external drive.
2. The QT export settings that seem to work for me (we shoot in PAL) are:
QT/1080P/h.264 (and) QT/Custom/Uncompressed 8 bit/Progressive
So hopefully that will help you too.