1 Reply Latest reply on Jan 21, 2008 9:53 PM by CatBandit

    Application & Runtime Error with Full Motion Recording

    tsumpter Level 1
      I keep encountering the following errors when trying to add some full motion recording to an existing project in Cap2.

      Application Error: Unknown software exception 0x0eedfade at 0x7c812a5b
      Runtime Error: 217 at 01661812

      After hitting end to stop recording project immediatly shows these errors and closes. I am recording a web application using IE6 when this happens. Thoughts?
        • 1. Re: Application & Runtime Error with Full Motion Recording
          CatBandit Level 3
          1) Upgrade to Captivate 3, which is better equipped to do full-motion slides. If that isn't an option, 2) try planning your project without the need for full-motion. If that isn't an option, 3) try another product which is better designed for capturing "dynamic" actions. Captivate really isn't in its own element doing full-motion captures of any length.

          Sorry I don't have better news, tsumpter, but I hope the thoughts are some help to you.
          .