1 Reply Latest reply on Aug 25, 2013 9:42 AM by MichaelKazlow

    can not open my ebooks> another user account

    PN2013

      For several months I read my purchased e-books (epub) on ADE. Now I have authorized my computer for the first time.

       

       

      That worked out well everything. Now I tried an e-book on my computer (Mac) to open it and get the message:

       

       

      "The document has been licensed for a different user account"

       

       

      How can this be and how can I read the e-book again?

       

       

      I've even tried to deauthorize ADE but it had not helped.

       

       

      What can I do?