2 Replies Latest reply on Aug 25, 2013 8:31 PM by station_two

    Having troubles updating Camera Raw to 8.2 on Photoshop CC - "patch not applicable"

    ruskie@inwind.it

      Hello there,

       

      I have a brand new Photoshop CC 14.0, coming with Camera Raw 8.0.

      If I go through help --> updates no new camera raw version gets recognized, even though 8.1 has already been released.

       

      Then I tried with 8.2 RC that comes in a zip file, but when I launch AdobePatchInstaller.exe it runs for a short while and then it says something like (I'm roughly translating from Italian):

       

      Update not succeeded

      Patch application not possible

       

      This patch is not applicable. Check availability of updates from the Help menu of the product to etc. etc. etc.

       

      Is this a bug? I would think something is wrong with the 8.2 installer, but in that case the help --> updates should have at least found the 8.1 version, yet... nothing.

       

      Could you please help?