Sorry this is the Premiere Pro forum not Elements.
A moderator will come along soon and move your question.
Thanks! My Bad!
[Moved to Premiere Elements forum.]
I suspect that there was some confusion on the posting and reposting of your question.
You appear to have duplicate threads. The other one already has responses to it from Premiere Elements users.
Since the thread that we are in now has not gotten "started" yet, I am requesting that this present thread be closed and all troubleshooting suggestions be posted in the thread cited above. A moderator will have to take care of that for us.
Thanks. See you over in the other thread.
Sure ....... no problem ......
My bad for posting the question at the wrong spot to begin with!