2 Replies Latest reply on Aug 26, 2013 2:51 PM by cjonesadobe

    How do I resolve issues with missing layers when opening a Tiff file from Photoshop CS5.1?

    cjonesadobe Level 1

      I am downloading Tiff images from a partners website. After extracting the file and opening from Photoshop CS5.1 it's only displaying one of the original image layers. For example and image with two guys shaking hands in an office is only opening the clipped two guys and not showing the backgroud. The vendor says the files open fine on their end which leads me to believe its a download or photoshop issue. Any recommendations?