1 Reply Latest reply: Aug 27, 2013 11:11 AM by richardplondon RSS

    Lightroom 4 shows trial for each user account

    Kelvin Paull Community Member

      Hi everyone

       

      I installed lightroom 4 on my Macbook with 10.8.4.

      I registered lightroom on my wife's user account and it works and says that it is registered.

       

      I then went into my user account on the same computer and opened up lightroom 4 and it says that i'm on the trial (and 0 days remaining).

      According to the adobe website "Preferences and file locations" ... there should be a folder /Library/Application Support/Adobe/Lightroom/Lightroom 4.0 Registration

      http://helpx.adobe.com/lightroom/kb/preference-file-locations-lightroom-4.html

       

      There is no such folder in my computer.

       

      When my wife logged into her user account there is a folder in her user account ~/Library/Application Support/Adobe/Lightroom/Lightroom 4.0 Registration

       

      It appears that lightroom 4 has entered the serial number in her user specific folder and not in the /Library/ folder

       

      How can I make sure when I enter the serial number for lightroom 4 it will not go in the ~/Library/Application Support/ folder and instead go to the correct /Library/Application Support/ folder

       

       

      Lightroom 4 is fully updated

      Mac computer has all the updates on it

       

       

      Thanks

      Kelvin