15 Replies Latest reply on Aug 29, 2013 2:38 AM by DuncanGT200

    Importing diacritics

    DuncanGT200

      Does anyone know why I can't import diacritics (ø, é, î etc) from MS Word files into InDesign CC? There must be a preference for this (a colleague using ID CC can do it) but I can't find it.

        • 1. Re: Importing diacritics
          BobLevine MVP & Adobe Community Professional

          Use file place and place the Word file that way making sure you have a font

          with the proper glyphs.

           

          Otherwise, please define "can't"

          • 2. Re: Importing diacritics
            DuncanGT200 Level 1

            Thanks for the reply Bob. I have used File & Place. A Word file in which diacritics are correct is placed into InDesign with diacritics replaced by other characters. If I cut and paste the same document, it appears with diacritics intact, so there must be something wrong with my import options. However, when I click the 'import options' radio button the dialogue box I get does not allow me to change these options (whereas a colleague also using ID CC gets the correct dialogue box and can import diacritics). Any ideas?

            • 3. Re: Importing diacritics
              DuncanGT200 Level 1

              Just to clarify, I can't import quote markes either. They appear as Ô or Õ. Does this problem look familiar?

              • 4. Re: Importing diacritics
                Joel Cherney Adobe Community Professional & MVP

                However, when I click the 'import options' radio button the dialogue box I get does not allow me to change these options (whereas a colleague also using ID CC gets the correct dialogue box and can import diacritics). Any ideas?

                 

                I thought that your question was going to be about Mac fonts and encoding systems, because typographer's quotes ("curly quotes") dropping to O-with-various-diacritics is a classic MacRoman character drop. That is, your text is probably using an ancient encoding scheme. I'm familiar with the drop, but haven't seen it in years. It's usually easy to fix, but sometimes there's nothing to do but save raw text out of Word and specify the encoding when saving .txt, and then using Import Options when placing the raw text file into InDesign while specifying the same encoding when placing.

                 

                But the above quote sticks out as a major problem. Are you trying to tell us that everything in the Import Options dialog is greyed out, or everything in the Formatting section is greyed out? It's supposed to be greyed out when "Remove styles and formatting from text and tables" is selected. Is that what is going on here? Or is the whole dialog greyed out? That would sound like a damaged installation of InDesign, to be honest.

                 

                It would be helpful if you could post a screenshot of your Import Options dialog, and if you could tell us if you are working on Mac or WIndows. And a bit more detail here:

                If I cut and paste the same document, it appears with diacritics intact, so there must be something wrong with my import options.

                Do you mean cut from ID and paste into ID, or cut from Word and paste into Word, or something else?

                • 5. Re: Importing diacritics
                  DuncanGT200 Level 1

                  Thanks Joel. Your firest answer jogged my memory and I was able to fix the problem by clicking on 'allow character substitution' in the Word file (so it seems a Microsoft, not an Adobe, problem, no surprise there. Word doesn't seem to 'remember' settings).

                   

                  When importing text from a Word file, if I choose 'show import options' (top radio button of three in the browser dialogue) I get the panel below. I assume this is the correct one but a colleague also using ID CC appears to get a different one (I can't upload an image). I'm not sure if this is relevant. Thanks.

                   

                  I dialogue.jpg

                  • 6. Re: Importing diacritics
                    Willi Adelberger Most Valuable Participant

                    Do you save you Word file as DOC or DOCX? I would recommend to use DOCX. I have only problems when I try to place German text (which has ÄÖÜäöüß) as DOCs.

                    • 7. Re: Importing diacritics
                      DuncanGT200 Level 1

                      I was saving them as .txt - I have to, I need to strip out all the formatting - but I had the smae problem with other formats

                      • 8. Re: Importing diacritics
                        Salah Fadlabi Level 5

                        You can do the same thing to strip all formatting when place .doc file, on MS doc Import Options: Formatting: check on:Remove Styles and Formatting from Text and Tables

                        • 9. Re: Importing diacritics
                          BobLevine MVP & Adobe Community Professional

                          DuncanGT200 wrote:

                           

                          I was saving them as .txt - I have to, I need to strip out all the formatting - but I had the smae problem with other formats

                          That is very important piece of information you left out originally. You aren't placing a Word file, you're placing a plain text file.

                          • 10. Re: Importing diacritics
                            DuncanGT200 Level 1

                            The same thing happened when I tried to place .doc and I think .docx, but not when I cut & paste

                            • 11. Re: Importing diacritics
                              DuncanGT200 Level 1

                              Is the dialogue panel I posted is the one you'd expect when trying to place text?

                              • 12. Re: Importing diacritics
                                BobLevine MVP & Adobe Community Professional

                                Plain text, yes, a Word file? No.

                                • 13. Re: Importing diacritics
                                  DuncanGT200 Level 1

                                  Do you mean you would expect a different panel if I were placing a Word file?

                                  Or you wouldn't expect me to have the problem with diacritics if I were placing a Word file?

                                  • 14. Re: Importing diacritics
                                    Joel Cherney Adobe Community Professional & MVP

                                    I somehow missed the rest of this conversation.

                                     

                                    For what it's worth, the "allow character substitution" checkbox is dangerous, because if it can't find a decent substitute (e.g. straight double quote for poorly-encoded double open quote), it'll just drop in a question mark. If stuff is dropping when you save out your text file, then of course it won't render in InDesign correctly.

                                     

                                    So if you're going to export raw text from Word, by all means scroll through and look for problematic characters marked in red. I often save RTF out first, and then open the RTF in my raw-text editor, because RTF will happily preserve encoding information, so it can tell you in a more-or-less forensic way "Someone distilled a PDF on a Mac and the text was encoded as MacRoman, and then someone else copied out of the PDF and pasted into Word, resulting in encoding system conflicts in my Word file, which are leading to having my typographer's quotes drop out when I place raw text."

                                     

                                    On top of that, clipboards on Windows and Mac will handle clipboard data differently. To really diagnose your issue (which is irrelevant because you seem to have more-or-less solved it) I'd download one of those clipboard-inspector things to see what was really going on when I copied and pasted.

                                     

                                    The reason that would be useful is that I can kind of read through your posts and intuit that your Word files from which you are copying and pasting are probably a mess. So if you can copy/paste stuff outside of plain vanilla ASCII successfully, but not place it in any format, then probably some codepage conversion is going on in the clipboard.

                                     

                                    Lastly: Next time, Duncan, just describe what you're doing with more words. Seriously. Understanding what you're trying to do was challenging because you were placing raw text you'd saved out of Word, not Word files. And in the posts immediately above this one, watching you and Bob talk at cross-purposes was just painful. The screenshot you posted was the raw-text specific import options dialog. The import options dialog you get when placing DOC or DOCX or RTF is different; that's probably what you see on your colleague's screen.

                                    • 15. Re: Importing diacritics
                                      DuncanGT200 Level 1

                                      Thanks Joel. I've only just switched to ID CC and don't remember this issue with .txt files coming up in CS5. I see what you mean about the dialogs.