I just installed (and reinstalled) Premiere Pro CC. When I try to launch, I get to "Loading ImporterQuickTime.prm" and it crashes.
I'm running on a Win 7 Professional SP-1, with an Intel i7 processor and an Nvidia GTX 660 (Driver version: 320.49). The Intel onboard graphics have been disabled in the BIOS. I have 8GB RAM.
To try to fix the problem I have tried:
Nothing has worked.
This is what the Event Viewer kicks at me:
Faulting application name: Adobe Premiere Pro.exe, version: 126.96.36.199, time stamp: 0x51cbdef8
Faulting module name: dvaui.dll, version: 188.8.131.52, time stamp: 0x51cb962a
Exception code: 0xc0000005
Fault offset: 0x00000000002c14a1
Faulting process id: 0x104c
Faulting application start time: 0x01cea39c119fb777
Faulting application path: C:\Program Files\Adobe\Adobe Premiere Pro CC\Adobe Premiere Pro.exe
Faulting module path: C:\Program Files\Adobe\Adobe Premiere Pro CC\dvaui.dll
Report Id: 56cbae3b-0f8f-11e3-a83b-bc5ff465b41c
Type "Crash on Launch" into the search box at the top of the forum.
I have done that, and I've tried every solution I've seen in the forums. Since I'm still having the issue, I wasn't sure what else to do.
Problem has been solved by creating a new Windows user profile.