This content has been marked as final. Show 3 replies
I just installed (and reinstalled) Premiere Pro CC. When I try to launch, I get to "Loading ImporterQuickTime.prm" and it crashes.
I'm running on a Win 7 Professional SP-1, with an Intel i7 processor and an Nvidia GTX 660 (Driver version: 320.49). The Intel onboard graphics have been disabled in the BIOS. I have 8GB RAM.
To try to fix the problem I have tried:
Nothing has worked.
This is what the Event Viewer kicks at me:
Faulting application name: Adobe Premiere Pro.exe, version: 18.104.22.168, time stamp: 0x51cbdef8
Faulting module name: dvaui.dll, version: 22.214.171.124, time stamp: 0x51cb962a
Exception code: 0xc0000005
Fault offset: 0x00000000002c14a1
Faulting process id: 0x104c
Faulting application start time: 0x01cea39c119fb777
Faulting application path: C:\Program Files\Adobe\Adobe Premiere Pro CC\Adobe Premiere Pro.exe
Faulting module path: C:\Program Files\Adobe\Adobe Premiere Pro CC\dvaui.dll
Report Id: 56cbae3b-0f8f-11e3-a83b-bc5ff465b41c