We have a 6 month old DELL precision T5600 workstation, with following specs:
E5-2603, quad core, 1.8G
1G quadro 600 graphics
win 7 pro 64 bit
generally, every action in indesign & illustrator takes a couple of seconds, be it selecting an item, moving them around, copying images or selecting some texts. just lagging and freezing.
the files are on a server, but the same after copied the files to local disk.
recently reinstalled the PC, wiped the hard drive and clean install. worked fine in the first a couples of days.
those files are fine on other PCs with same specs. other apps e.g. office suite are fine.
Could you please suggest troubleshooting steps and possible causes? thanks very much.
Can you create a different user log in and see if the problem persists?
Thanks Eugene, but unfortunately this didn't help. I created a new user but Illustrator still the same. also it takes several minutes to save a file and crashes and freezes
I have a Mac (4Go Ram)with exactly the same behavior when Illustrator CS6 et inDesign are both launched. I'll try to make a new user account.