18 Replies Latest reply: Sep 1, 2013 3:02 PM by matthewroddy RSS

    Premier Pro CS6 Very Sluggish

    matthewroddy Community Member

      Good Day.

       

      I'm running PP CS6 on a mostly home-built PC under Win 7 Pro, v.6.1.7601, Serv Pack 1, build 7601.

      System is a64 bit Intel Core i7 970 @ 3.GHz, 3201Mhz, 6 Cores, 12 Logic

      24GB RAM

      NVIDIA Quadro 4000 w/2GB, Driver is 9.18.13.697

      Internal HDD is a 10KRPM Velocerapter (as I recall)

      External drives are a 4TB Glyph ForteRaid via eSata.

       

      My media is footage direct from my Canon 5DM3 - no transcoding.

       

      My problem is my PP timeline is VERY sluggish (compared to what I'm used to in Sony Vegas Pro and FCP 7).  It can take a half to a full second for an action to happen.  For example, if I click on the edge of a clip to trim it, it can take that long to register the click, and then again that long to move with my mouse.  Similarly, if I click on the timeline to reposition the CTI (yes, I'm a bit OldSchool), it can take a full second to catch up with me.  Same with playback.  Once it starts playing, I get great fps, but it's just getting there that's the issue.

       

      I have NOT yet tried transcoading the footage to Cineform or similar, but from EVERYTHING I've read, this kind of footage should be zero problem for CS6.

       

      If you would be so kind as to guide me as to what I might look at to make my system a bit more snappy.

       

      Also, I live in Southern California.  Are there any reputable Adobe Gurus out here that I can take my system to (as mentioned, it's homebuilt) where they can "tune me up" and see that I'm running everything in the most efficient manor?  I have some good projects upcoming (90 min HowTo videos, etc) that I would very much like to be running at peaque efficiency with.


      Thanks very much for any and all suggestions, thoughts, ideas and guidance!

        • 1. Re: Premier Pro CS6 Very Sluggish
          Michael_Muench

          Hey Matthewroddy,

           

          your system setup sounds good to my. Grafics, RAM and the HDDs have the right speed. So the problem is software based I guess. Do you have lots of

          different applications running in the background at the same time? Is the Internal HDD the one you work on, or do you use the external drives via eSata?

          I heart that some people have problems with playing back the h264 the DSLR cameras record. So transcoding it into a better codec could be an option for

          better playback.

          But the fact that you have problems editing it and trimming etc. is weird. This only happens to me when the system needs too much RAM. Did you check the

          RAM you made availible for your Adobe Applications? Maybe its very low for some reason!?

          So to me it sounds like your rendercache or systemcache for Adobe is set to low.

          • 2. Re: Premier Pro CS6 Very Sluggish
            J. Simon Community Member

            Open up Task Manager and report how many processes are running (for all users).

            • 3. Re: Premier Pro CS6 Very Sluggish
              jamesp2 Community Member

              The likeliest explanation is that you're out of luck:  it's just the way PP handles the footage, and doesn't necessarily reflect an under-powered or poorly configured machine.

               

              Before you spend time and money looking for a solution, transcode the footage to one of the free high quality intra codecs like Grass Valley HQ or Avid DNxHD, and see whether there's an improvement.

              • 4. Re: Premier Pro CS6 Very Sluggish
                matthewroddy Community Member

                Thanks for the thought(s).   They're very much appreciated.

                 

                I don't have a ton of things running.  No security (during editing), etc.  I often have Bridge, PS and AE open, but other than that, the system is pretty clean.  I'm the only user.

                 

                I'll try to check what RAM I have allocated to PP.  I THINK i can figure that out.  It should be at the Defaults, so I'd think that would have made it happy, but maybe not.

                 

                I own a license for Cineform, but I keep reading that PP can "Handle any format you throw at it with ease!" 

                I didn't really want to transcoad all this footage to a larger format (though easier to use) because there's going to be about 6 hours of the raw (original) footage.  That seemed like a nightmare to have in a big ol' format like Cineform.
                But I will run some experiments and see if that's the solution.

                Unfortunately, I can't run those experiments until the end of this month. 

                I hate waiting.

                • 5. Re: Premier Pro CS6 Very Sluggish
                  J. Simon Community Member
                  I don't have a ton of things running.

                   

                  How many processes?

                  • 6. Re: Premier Pro CS6 Very Sluggish
                    jamesp2 Community Member

                    matthewroddy wrote:

                     

                      I own a license for Cineform, but I keep reading that PP can "Handle any format you throw at it with ease!" 

                    Well, "handle" "and ease" offer a lot of room for interpretation.

                     

                    The sluggishness on the timeline you describe can be considerably worse with AVC and AVCHD footage, and on machines with faster CPUs and more SDRAM than yours.

                     

                    If you want instantaneous response, you may well have to transcode -- or just live with the sluggishness.

                     

                    However, If you can make some footage available, I'd be happy to test it, as this matter is of continuing interest, one which I hope Adobe addresses soon.

                    • 7. Re: Premier Pro CS6 Very Sluggish
                      joe bloe premiere Community Member

                      jamesp2,

                       

                      The CS6.0.5 update hasn't solved your trouble with AVCHD?

                      Lagging response of AVC-I and AVCHD Footage on Time-Line

                      • 8. Re: Premier Pro CS6 Very Sluggish
                        jamesp2 Community Member

                        joe bloe premiere wrote:

                         

                        jamesp2,

                         

                        The CS6.0.5 update hasn't solved your trouble with AVCHD?

                        Lagging response of AVC-I and AVCHD Footage on Time-Line

                        Nope.  In some respects, it may be more responsive, but in others, it's actually worse.  Now, the system will start "playing" (the timeline cursor is moving) before the correct frame is displayed.  And nothing actually plays.  You need to stop "playback", and wait for the system to update to the correct frame.

                        • 9. Re: Premier Pro CS6 Very Sluggish
                          joe bloe premiere Community Member

                          Trust me... if I were having the problems that you describe,

                          I would be raising a ruckus right along with you.

                           

                          If you're up to spec, maybe it's time to 'wring out' your system.

                          A complete OS-up rebuild can sometimes do wonders

                          for mysterious performance problems.

                          • 10. Re: Premier Pro CS6 Very Sluggish
                            jamesp2 Community Member

                            What kind of footage do you edit?

                            • 11. Re: Premier Pro CS6 Very Sluggish
                              joe bloe premiere Community Member

                              All kinds.

                              RED, AVCHD, DNxHD, MPEG, etc, etc...

                              • 12. Re: Premier Pro CS6 Very Sluggish
                                jamesp2 Community Member

                                Could be there's a real performance difference, or our test conditions aren't equal.

                                 

                                I test by moving rapidly through long time-lines (moving from cut to cut with "down" key), into areas which haven't already been accessed for playback, and stopping randomly, for playback. Try that with AVCHD, and I'd be surprised if you don't see lags.

                                 

                                The same system plays back AVCHD effortlessly in Edius, with the same kind of testing.

                                • 13. Re: Premier Pro CS6 Very Sluggish
                                  joe bloe premiere Community Member

                                  Ok... just for you I rebooted to Win7 to test.

                                   

                                  I have a 42 minute Timeline with a few

                                  cuts back and forth between two AVCHD sources.

                                  One is the sample from ExactImage that has been confirmed

                                  as being affected by the (now fixed) AVCHD bug in CS6.

                                  The other is a sample provided by Fuzzy Barsik.

                                  Both clips can be found for download in this thread:

                                  CS6 / AVCHD / Spanned Clip Bug / What Cameras

                                  And Media Types Are Affected?

                                  http://forums.adobe.com/message/5596038#5596038

                                   

                                  When I jump back and forth in the Timeline from cut to cut

                                  and immediately hit play, I don't see the lags you describe.

                                  I am running CS6.0.5.

                                  Timeline.PNG

                                  .

                                  note:

                                  I don't have MPE enabled:

                                  NoMPE.png

                                  • 14. Re: Premier Pro CS6 Very Sluggish
                                    jamesp2 Community Member

                                    I don't have long clips on hand to test at the moment, but my guess is, you wouldn't see these lags with one or two long clips, broken up into edits, since the clips are already in the buffer.

                                     

                                    The problem arises when PPro is presented with a large number of clips, which haven't been previously played in the course of the editing session, and you're moving through them rapidly and stopping at random.  That test can result in a lag of several seconds, before the system correctly updates (and performance appears to be worse with 6.05)

                                     

                                    The same test with, say, GV HQ, DNxHD or ProRes, updates so rapidly on screen, you can't keep up with it visually -- it looks like one-frame edits.

                                    • 15. Re: Premier Pro CS6 Very Sluggish
                                      joe bloe premiere Community Member

                                      You will of course forgive me if I don't spend any more time

                                      attempting to replicate your seemingly unique concern.

                                       

                                      • 16. Re: Premier Pro CS6 Very Sluggish
                                        jamesp2 Community Member

                                        Unique?  How many feature films are shot with 20 minute takes?  As oppposed to hundreds (or thousands) of 10-20 second shots?

                                         

                                        You see these lags simply moving from one to clip to another.  The test merely amplifies the problem.

                                         

                                        With AVC-intra in particular, why should it be so much slower than other intra codecs?

                                        • 17. Re: Premier Pro CS6 Very Sluggish
                                          joe bloe premiere Community Member

                                          I wish you well in your crusade.

                                          • 18. Re: Premier Pro CS6 Very Sluggish
                                            matthewroddy Community Member

                                            For me, things just got weirder.

                                            First, to answer a question from above: I have 12 cores in my i7 Intel 970.


                                            But what's WEIRD is I just opened an older projectl one that gave me no hassles when I made it.  Everything played back and behaved buttery smooth.  This project was made with my Canon 5D3 files and a bunch from a Panasonic HV200, so, DVCPro.  Ok.. Whatever.  Nice and smooth, but whatever.

                                             

                                            I go back to the original project that prompted this thread and, as nutty as it sounds, now it's playing back and interacting perfectly smoothly as well.  Wut tha...

                                            As an additional note; I had rebooted and actually shut down for days the computer, and was still getting the terrible performance.  So strangely good performace wasn't/isn't due to a reboot.

                                            I'm not saying it has anythign to do with going to that other project either.  That may very well be conincidence.

                                             

                                            Clearly, more experimentation is needed.

                                            *sigh*  I hate quirkiness...