1 Reply Latest reply on Aug 28, 2013 6:57 AM by Mylenium

    Why is CS5 crashing on the splash screen ?

    Bazza 59

      CS5 is crashing on the spalsh screen, even after re-installing. This is the Error info...

      Problem signature:

        Problem Event Name:    APPCRASH

        Application Name:    Photoshop.exe

        Application Version:    12.0.0.0

        Application Timestamp:    4bbc56b6

        Fault Module Name:    ntdll.dll

        Fault Module Version:    6.1.7601.18205

        Fault Module Timestamp:    51db9710

        Exception Code:    c0000005

        Exception Offset:    000332b0

        OS Version:    6.1.7601.2.1.0.256.48

        Locale ID:    2057

        Additional Information 1:    0a9e

        Additional Information 2:    0a9e372d3b4ad19135b953a78882e789

        Additional Information 3:    0a9e

        Additional Information 4:    0a9e372d3b4ad19135b953a78882e789

       

      I hope someone can help.

       

      Barry