2 Replies Latest reply on Aug 28, 2013 11:08 AM by jmoris-geico

    Sync Now - Authentication failed - Premiere Pro

    jmoris-geico

      I am logged into the Creative Cloud.  When I am in Premiere and I try to sync settings, I get prompted to enter my Adobe ID (email) and password.  When I do this, I get a message that the authentication failed and that I should try again.  I am using a protected network at work, but I have entered the proxy information on the Creative Cloud app.  Is there somewhere else I should enter the proxy information?