ADOBE, please fix CC application, it's broken beyond repair.
robains Aug 28, 2013 8:59 AMJust look at the list of people have problems with CC application. It's so bad that if you do a google search on the problem there will be 100+ pages of hits on the problems with CC from professionals to the hobbiest.
I want to stay with Adobe products, but what's happened to your technical experience?
You need a "real" solution to the updater, not a guess work, someone needs to really identify the problem (give you a hint, is security context related). Clearly the group that coded the Adobe CC application updater doesn't have the necessary technical skills/understanding of the Windows OS.
Repeat of what I posted in another thread:
The Adobe Creative Cloud tool is terrible!! I've done all the suggested "fixes" and they simply don't work. I've contacted support and gone thru the opm.db file deletion process and that didn't work.
1. I'm constantly being asked to "Sign-In" whenever I open any CC products.
2. I have two Adobe icons in my Task bar, one is CC icon the other is Adobe Application Updates icon
3. Selecting Adobe Application Updates icon and right click and selet Open Updater does nothing
4. Select Adobe CC icon and clicking on the HOME tab just shows a blue spinning wheel (dashed) that never stop
5. Select Adobe CC icon and click on Files says "Coming soon"
6. Select Adobe CC icon and click on Apps is the only thing that works shows my installed app and those apps need updates
7. Select Adobe CC icon and click on Fonts says "Coming soon"
I'm a software engineer so I know a thing or two about Windows 7 OS, Adobe are NOT installing their CC under correct security context and they are also trying to display a UI element (User Interface) under a different security context (the systray context) which is not allowed under Windows 7 security model. And I also suspect that my CS6 products Application Updater is conflicting with Adobe CC. If you take a look at your Windows Services, you'll see:
A. AdobeARMservice (Adobe Acrobat Update Service)
B. AdobeFlashPlayerUpdateSvc (Adobe Flash Player Update Service)
C. SwitchBoard (Adobe SwitchBoard)
And if you take a look at running processes:
i. AAM Updates Notifier (Adobe OOBE component)
ii. Adobe CEF Helper (Adobe CC process)
iii. Adobe CEF Helper (Adobe CC process)
iv. Adobe CEF Helper (Adobe CC process)
v. CEPServiceManager (Adobe common process)
vi. acrotray.exe (Adobe Acrobat 11 process)
vii. Adobe CEF Helper (Adobe CC process)
viii. Creative Cloud
So I don't have a single Adobe application "running" yet I have 8 Adobe related processes running and 4 of them are instances of the same executable. I have 3 Adobe windows services running also.
Do Adobe have a big problem with their services and CC and Updaters, YEP! Is the problem related to having CS6 installed AND not understanding Windows OS security context, YES!
Adobe have some great applications, but whatever group is responsible for their update/CC process doesn't appear to have adequate programming experience/knowledge.
I'm at the point of stopping my Adobe CC subscription due to the lack of support from Adobe over these continued problems that myself and MANY MANY others are having with CC.
Rob.

