11 Replies Latest reply on Sep 13, 2013 6:51 PM by EndressAnalytics

    Video Files being Cut Off at the End in CC

    EndressAnalytics

      So I've been using Premiere Pro for awhile now, and recently upgraded to CC. I record a number of different things that I post onto YouTube - vlogs, video gameplay, and web-based tutorials. My vlogs are still file, and my video gameplay recordings also seem fine, but I'm having an issue with my web-based tutorials now.

       

      For both the video game and tutorials I use a program called Fraps to capture my screen + audio commentary. Fraps generates AVI files, and I have it set to chop the recording into 4GB sections (basically every time a file hits around 4GB, it saves it and starts a new file). For some reason the final recording in my tutorials is missing the last 10 - 20 seconds when I bring it into Premiere Pro CC. This is not happening to my gaming footage, and when I play the tutorial footage outside of Premiere Pro, the missing footage is there.

       

      I can't imagine the problem being Fraps because:

       

      1. Before upgrading to CC I never had this issue
      2. The AVI files from Fraps are fine when played outside of Premiere Pro CC

       

      Has anyone else experience this and is there any known solution/work around (other than just recording an additional 20-30 second buffer at the end of all my tutorials to compensate)?

        • 1. Re: Video Files being Cut Off at the End in CC
          Kevin-Monahan Adobe Employee

          Hi EndressAnalytics,

          Thanks for coming to the forum. It's hard to troubleshoot on Twitter.

           

          You do see similar problems as yours with variable frame rate video, common in some screen capture apps and iPhone video. Unfortunately, Premiere Pro does not handle variable frame rate video very well. You are going to need to work with a constant frame rate.

           

          Here is Frap's FAQ: http://www.fraps.com/faq.php#fps

           

          What I would try is by choosing a common frame rate, and then clicking the "Lock Framerate" checkbox. For existing video, to make those files work, you may need to transcode to a new format in Media Encoder or a third party app like VLC.

           

          Hope that helps,

          Kevin

          • 2. Re: Video Files being Cut Off at the End in CC
            EndressAnalytics Level 1

            Kevin,

             

            Ok thanks I'll try that.

             

            It just seems odd to me that in the past 2 years of editing with Premiere Pro that I never had this problem until upgrading to CC, and still don't have a problem with the video game recordings - only the web-based tutorials.

             

            I record and post another tutorial next week so I'll update then if it worked or not.

             

            Thanks,

             

            Gabi

            • 3. Re: Video Files being Cut Off at the End in CC
              Kevin-Monahan Adobe Employee

              Hi Gabi,

              You're right, it does sound odd. Please report on what happens next week and let's see if we can get to the bottom of this.

               

              Thanks,

              Kevin

              • 4. Re: Video Files being Cut Off at the End in CC
                EndressAnalytics Level 1

                Alright I tried again today and even by locking the frame rate, it's still cutting off the last 10-20 seconds of my recording. I can work around that by letting my recording run long and editing out what I don't want at the end, but I would love to find a solution to this.

                 

                This may help - I forgot to mention that what also happens is that within the recording itself, there are sections where my voice gets slowed down (sounds very deep). I hadn't made a connection until now but I wonder if, whatever is slowing down my voice, is also cutting off the end of the recording?  (the slow down I'm hearing in Premiere, isn't occuring in the original raw recorded file).

                 

                Also keep in mind Fraps records in 4GB segments - and only the final segment is effected.

                • 5. Re: Video Files being Cut Off at the End in CC
                  Steven L. Gotz Level 5

                  I can recommend a very good (free) screen capture utility. I record to the Lagarith Codec and get really good recordings using CamStudio-Recorder.

                   

                  I can't help with your FRAPS issue, but I can tell you that FRAPS is not the only program out there that will do the job, in case you don't get an answer you can use.

                  • 6. Re: Video Files being Cut Off at the End in CC
                    EndressAnalytics Level 1

                    Steven, thanks, but I honestly don't believe that the problem is with Fraps. The video files from Fraps are fine before I bring them into Adobe Premiere Pro, *and* I had no problems until I upgraded to Premiere Pro CC. Since I honestly don't think the recording software is the issue, I don't see how switching to another will do any good.

                     

                    Thanks anwyay.

                    • 7. Re: Video Files being Cut Off at the End in CC
                      Kevin-Monahan Adobe Employee

                      Hi Gabi,

                      Sorry this just isn't working out with Fraps and Premiere Pro CC. Can you please file a bug report? Here is the form: http://www.adobe.com/go/wish

                       

                      Sorry I don't have a better answer for you, but certain brands of screen recording software has been known to have issues. This is usually because of variable frame rate. Because you say your frame rate is locked, that might not be the case. I do suspect it has something to do with frame rate and file size limitation.

                       

                      We can't know for sure unless you file a bug. Then, we can do some testing here and look for a fix based on your experience.

                       

                      Thanks,

                      Kevin

                      • 8. Re: Video Files being Cut Off at the End in CC
                        EndressAnalytics Level 1

                        Kevin, Ok thanks. I'll go file the bug report right away and continue with my current work-around in the meantime.

                        • 9. Re: Video Files being Cut Off at the End in CC
                          Kevin-Monahan Adobe Employee

                          Hi Gabi,

                          I found this tutorial for Fraps and Premiere Pro. Hope it is useful. Check it out:

                           

                           

                          Thanks,

                          Kevin

                          • 10. Re: Video Files being Cut Off at the End in CC
                            chrisps89adobe

                            I have just encountered this problem myself and found it to be a problem with recording from Fraps at 30 FPS, i tried at first recording the file playing in WMP with Fraps again at 30 FPS and imported a 30 second clip in to end up with only 4 seconds once in premiere. I then tried recording the video's end in WMP at 60 FPS and it seems fine, it is not clipping the duration down at all and so all i need to do is just edit the gaps in between. So i guess for now just record everything at 60 FPS which i assume you largely do anyway for game videos but even your non-game stuff, record it at 60 FPS until whatever the problem is, is solved. If you have any clips need to fix in the mean time, just do as i did and watch them in a video player in full screen and record with the Fraps input sound turned off, then edit the clip in. hope it helps!

                             

                            Edit : One thing i did try, which might be worth you having a go of just to see if it is the same for you is, try putting one of your problem files into windows live movie maker, i did this and the duration was fine, but the audio was cut exactly where Premier was cutting the whole clip. So it is possible it is not directly a Premiere problem.

                            • 11. Re: Video Files being Cut Off at the End in CC
                              EndressAnalytics Level 1

                              Chris -

                               

                              Thanks. I'll try that. I usually record at 30fps becasue YouTube defaults to 29.97dps. However I can down convert that in premiere pro too, so I'll give that a try.

                               

                              Thank you!