Importing .mov files which I downloaded from my iPhone onto my PC (so getting them from file folder, not directly from iPhone). However, getting "importer is reporting generic error" message with a list of video files that didn't get imported. Some are importing, though, and showing up on the timeline. Downloaded a whole bunch at a time and thought it was the problem. Then just tried one that had the error to test and that one wouldn't either, even by itself.
These are MOV files from iPhone 4 recorded with "stock" camera program on phone. Using Premiere Elements 11.
Are you on a Mac or Windows machine? Which version of the program are you using? (Only version 11 works well with iPhone video.)
Have you ensured that you have the latest version of Quicktime, per the program's requirements?
Welcome to the forum.
Along with Steve's questions, I have one more:
Did your iPhone shoot with a Variable Frame Rate?
That is common with many of the phone cameras, and especially the iPhones. You can run your file through MediaInfo (for PC), or Media Inspector (for Mac), and then report the FPS (Frames Per Second). If it is constant, it should Import fine. If it is variable, then you might have to convert that to a Fixed Frame Rate. One method is to use Apple's QuickTime Pro (a US $30 upgrade/unlock), and just Import the file into QT Pro, then Export to the same format, but with a Fixed Frames Per Second.
Good luck, and please let us know a bit more.