Welcome to the forum.
- What OS and version are you using?
- What is your video display card/chip?
- Is it's video driver up to date? Check on the nVidia, or AMD/ATI Web site to find out.
- In your OS, what are the settings for the dual-monitor display?
Good luck, and please let us know a bit more,
I have written in great details about the Premiere Elements 11 Dual Monitor mode problems. Please refer to my blog post
on the Dual Monitor Mode concerns.
Could you clarify "Preview Window"? Are you referring to the Edit Mode monitor or the Preview Window that pops up when you double click the file on the Timeline or in Project Assets?
Would it be possible for you to post a screenshot of what you are seeing just to make sure we are in sync with your specific Dual Monitor Mode workflow problem?
It is a new Windows 8 computer with an AMD Radeon 8570 card. The dual monitor display works fine - I have the timeline on the right and the monitor on the left but the preview window is hidden somewhere. When I reopen the program the preview window appears in its normal position. Even if I move it to the right monitor prior to going to dual monitor mode it is still hidden.
I have just set up for Premiere Elements 11 Dual Monitor Mode in Windows 8 64 bit computer.
How do you have your monitors set up...Extend Across.. or other?
I am not having any problems keeping track of what I believe you are referring to as the "Preview Window". So please excuse
if I double check with you via the following screenshot.
Preview Window which can be brought up
a. double clicking the file in Project Assets
b. double clicking the file on the Expert workspace Timeline
I am going to go over this one more time with my Premiere Elements 11 and Windows 8 64 bt computer to see
if I can create the situation that I am interpreting that you have.
Add On...This especially makes me ask....
When I reopen the program the preview window appears in its normal position.
The Preview Window is going to close when you save/close the project. As you saying that you re-opened the project
to find the Preview Window opened?