2 Replies Latest reply on Sep 3, 2013 4:53 AM by mayhornGuy

    Problem with Premiere pro CC crash on open.

    CallumLeak

      Hi guys,

       

      I have a lenovo z580

      2nd generation Intel® Core™ i5-3210M processor

      6GB Memory

      NVIDIA® GeForce® GT630M 2GB

      Seagate Super Speed SSD+HDD 750GB 32mb Cache 7200RPM

      Windows 64bit home premium service pack 1

       

      I recently installed CC to use After Effects and Premiere Pro for video editing. The problem is that I simply cannot open my Premiere Pro as it crashes on load every time, without fail. I also do not get an error message, I have tried to look up what the problem is and I have yet to find a solution, I've tried uninstalling and reinstalling and it still crashes, I am getting really frustrated with this now as I really want to edit one of my projects I have recently filmed.

       

       

      Note: AE works nicely.

      Note: I have also searched the forums, seen other people have had the same problems.

       

       

      I would appreciate any help from members of this forum.

       

       

      Callum Leak