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Hi Alma Taylor-Smyth and welcome to our community
Note that you can actually use a combination of manually pressing print screen to take additional screen captures. So as you use Captivate, you can easily supplement your auto captures with manual captures. Unfortunately, there is simply no way I'm aware of to prevent those screens (partial or blank) from being recorded. Captivate runs locally and captures very fast. So if that screen hasn't had time to properly render (as is often the case with Internet/Intranet applications) it grabs the screen in partial and empty states sometimes.
As for the mouse movement, note that all Captivate really records is the ending point and whether there is a click or not. If you right click the slide, you can easily point at Mouse and then "Show Mouse". Then configure the ending point, desired click actions and other options. (to get at these options, double click the Mouse object in the Timeline)
Hopefully this helps... Rick :)
I should have said:
Unfortunately, there is simply no way I'm aware of to prevent those screens (partial or blank) from being recorded ( When using Auto Capture mode) Of course, with a bit of control and attention, they can be avoided if you are simply recording in full manual mode.
Cheers... Rick :)
Hi - thanks for the quick replies!
I'd known about combining auto and manual screen captures, but had no idea how to add the mouse and click actions, so that really helps. It sounds like that will work.
It would be nice if there were a way to configure a (very) brief delay for the captures -- the app we're capturing is a desktop program, not web-based, and surely it's not the only program that has this problem. I think we'll have to give up completely on auto capture, since there's no way to know which screen captures have the problem until you're editing them. We'll keep experimenting!