Hi Mark, can you post your system info? In Photoshop, select Help>System Info... and copy/paste the details. (remove the serial # line. It's not a full serial, but best not to post it)
Here is the info you requested:
Adobe Photoshop Version: 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00) x32
Operating System: Windows 8 64-bit
System architecture: Intel CPU Family:6, Model:10, Stepping:7 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2
Physical processor count: 2
Processor speed: 2195 MHz
Built-in memory: 3909 MB
Free memory: 1618 MB
Memory available to Photoshop: 3255 MB
Memory used by Photoshop: 60 %
Image tile size: 128K
Image cache levels: 4
OpenGL Drawing: Enabled.
OpenGL Drawing Mode: Normal
OpenGL Allow Normal Mode: True.
OpenGL Allow Advanced Mode: True.
OpenGL Allow Old GPUs: Not Detected.
OpenGL Version: 2.1
Video Rect Texture Size: 8192
OpenGL Memory: 1826 MB
Video Card Vendor: Intel
Video Card Renderer: Intel(R) HD Graphics
Display Bounds: top=0, left=0, bottom=768, right=1366
Video Card Number: 1
Video Card: Intel(R) HD Graphics
Driver Version: 126.96.36.19967
Driver Date: 20120926000000.000000-000
Video Card Driver: igdumd64.dll,igd10umd64.dll,igd10umd64.dll,igdumd32,igd10umd32,igd10umd32
Video Mode: 1366 x 768 x 4294967296 colors
Video Card Caption: Intel(R) HD Graphics
Video Card Memory: 1827 MB
Application folder: C:\Program Files (x86)\Adobe\Adobe Photoshop CC\
Temporary file path: C:\Users\Mark\AppData\Local\Temp\
Photoshop scratch has async I/O enabled
C:\, 449.2G, 371.8G free
Required Plug-ins folder: C:\Program Files (x86)\Adobe\Adobe Photoshop CC\Required\
Primary Plug-ins folder: C:\Program Files (x86)\Adobe\Adobe Photoshop CC\Plug-ins\
Have you tried going to Preferences>Performance... and click on [Advanced Settings...]. Set the Drawing Mode to "Basic" and restart Photoshop and see if it still occurs?
This appears to be a driver issue. Some users have had luck chosing the Basic drawing mode, which works around the driver bug. One user even report simply clicking View > Proof Colors. Unfortunately, none of us have been able to reproduce the bug, so it has been hard to diagnose. You can read more about the issue here: http://feedback.photoshop.com/photoshop_family/topics/text_tool_bug_black
I hope this helps,
Thank you, however this did not solve my issue. I do have the latest drivers.
No, your drivers are almost a year old.
Go to Intel's website and download the latest drivers.
Thank you Chris. However I did go to Intel's website, and this driver is the latest for this machine.
That's odd, they've been updating the HD chipset drivers every 3-4 months lately.
Do you have a crippled machine (like a Vaio) where the system integrator won't let you upgrade drivers?
No, I can update anything. It is a Gateway and has custom drivers. There are no newer drivers available.
Then you'll have to talk to Gateway about why they won't let you get the latest drivers that fix the bugs.
I found a fix I think. I went to the view menu and checked "Gamut Warning" and the issue went away. The quick keys for this are: Shift+Ctrl+Y
That just changed the display path, and avoids the driver bug in a slightly different way.
You still need to get a new version of that driver.
OK, well at least I can use the tool without the issue and hopefully Gateway will answer my inquirey.