Message at the top of the forum http://forums.adobe.com/thread/1050730?tstart=0 that MAY help
I don't use or know "wondershare" but installing a new program CAN cause problems, if that program does things during the install that make it so PPro can't communicate with the codecs
Cyrus Mir wrote:
I am using Premiere pro cs6 for mac. I have several mov files that I use in my videos. Premiere used to work fine with them but suddenly now when I try to import the files I get the message "codec missing or unavailable". The mov files work fine when I open them in quicktime Player but don't work with Premiere anymore. Could a coded be corrupted? How should I fix this issue? Meanwhile I installed a program called "wondershare video editor", could that have somehow changed the codecs?
Hi Cyrus Mir,
This sounds like an activation issue. Choose Help > Deactivate. Restart Premiere Pro. Choose Help > Activate. See if that works for you.
Thanks guys. Well, what I forgot to mention is that I changed my hardrive and reinstalled mac os x 10.8. So I deactivated Premiere on my previous hard drive, then I installed it again and activated it again on my new harddrive with new Mac os x. Now it does not work with the mov files anymore. However, I can import any other file format, and edit with no issues, so could it still be an activation issue? If not how can i get Premiere to work with these files as it was working before? Is there a certain type of third party codecs I need to install?
MOV is a wrapper... what is inside that wrapper?
Codec & Format information, with 2 links inside to read
-read both links in reply #1 http://forums.adobe.com/thread/1270588
Report back with the codec details of your file, use the programs below... A screen
Chances are the files use a codec which used to be installed but now isn't.
Sometimes codecs donot encode/decode perfectly, therefore premiere pro may
not be able to locate what it is precisely looking for.
Try reconverting with the same or another program to a .mov from it's original.
Works better when originally downloaded for quicktime movies.