0 Replies Latest reply on Aug 29, 2013 4:31 PM by FriscoTX

    Contagious font corruption

    FriscoTX Level 2

      My co-worker (using CS6) opened a file on her Mac she had previously worked on to edit some text -- and whatever text she "touched" was suddenly converted to a very pixelated version of that font.

       

      Opening a new file and entering text - pixelated.

       

      (No problem in Illustrator or other apps.)

       

      She asked me to open a copy on my Mac of the file (I use Creative Cloud), and as soon as I touched any text, I too got that result -- and also with any new file I created.

       

      Went to a third Mac, that had CS 5.5, and opened the file -- same result on that file, but new files seemed unaffected.

       

      We restarted PS, rebooted, followed the "clear cache" steps in http://helpx.adobe.com/photoshop/kb/troubleshoot-fonts-photoshop-cs5.html, but we can still not do ANYTHING with text on the old file or any new one -- it all comes out as very pixelated.

       

      We have both used PS probably 3-4 hours a day since the MacroMedia days, never saw this sort of issue.

       

      How do we fix this?