1 Reply Latest reply on Aug 30, 2013 12:55 PM by Genevieve Laroche

    Submit button on my forms stops working

    Goldcoal

      I have updated the most recieve pdf forms to our website. Below are the links.

       

       

      http://bgclub.ca/assets/end%20of%20summer%20camp%20survey%202013.pdf 

       

       

      http://bgclub.ca/assets/online%20asp%20reg%20form%202013-14.pdf

       

       

      Can you please advise on how to correct? The submit button stops working after a little while. It is fine on my jump drive.

       

      Thanks,

       

      Mike

        • 1. Re: Submit button on my forms stops working
          Genevieve Laroche Adobe Employee

          The forms are working fine for me. Make sure that you are filling out the form using Adobe Reader or Adobe Acrobat or Adobe Reader Mobile.

          Other PDF viewers like in your Chrome browser, Preview on the Mac, in your Safari browser... do not support PDF Forms functionalities.

           

          More information can be found here : http://forums.adobe.com/docs/DOC-2653

           

          You website should force people to download the PDF instead of displyaing it directly in the browser. You can find instruction online on how to do that. Otherwise put instruction on your website to make sure people download the PDF first and fill it out in Adobe Reader or Acrobat.

           

          Gen