Please install Acrobat from the Exception folder using exception deployer command line:
The following command is used to deploy Acrobat for Windows. (You will recollect that Acrobat for Windows should be deployed before deploying the main package.) The --mode=pre option specifies that Exceptions Deployer Application is run before deploying the main package. The installLanguage is specified as en_US (US English)—this option is also mandatory while deploying Acrobat for Windows.
ExceptionDeployer --workflow=install --mode=pre --installLangauge=en_US
Please refer the mentioned kb: http://helpx.adobe.com/creative-cloud/packager/using-exceptions-deployer.html .
Thanks. I am trying to install from an external hard drive which contains the Adobe Cloud Package. The install is to one computer at a time. Our department is not yet ready to do mass deployment. I tried using the ExceptionDeployer from within the package, but it didn't work. If I am not supposed to do that, then where and how do I use the command you provided. Sorry to be so dense about this.
Please follow the mentioned steps:
1. Open Command prompt in elevated mode ie. run as admin.
2. Type cd\ and press enter
3. Type cd "path to Exception Deployer" enter
4. Paste the command "ExceptionDeployer --workflow=install --mode=pre --installLangauge=en_US" and wait till you get return code 0.
If you get any error message then copy the Package on the desktop and repeat the above mentioned steps.
Thank you so much. I was successful with installing the software This time.