7 Replies Latest reply: Sep 1, 2013 10:11 AM by R_Kelly RSS

    Procedure Entry point HandleWindowFont

    WillyWanna2 Community Member

      PE window.JPG

      Getting this error message regarding procedure entry point....You can click through it and it will eventually open but it's annoying as heck to have to do this every time I want to use PE11. Any advise will be appreciated...

        • 1. Re: Procedure Entry point HandleWindowFont
          R_Kelly Community Member

          What version of windows are you using?

           

          Do you have any third party plugins installed in pse 11?

           

          Did you move/copy any plugins into pse 11 from another version of photoshop elements?

           

          Did you point the Additional Plugins preference in pse 11 to a folder that has plugins you wanted to use?

          • 2. Re: Procedure Entry point HandleWindowFont
            WillyWanna2 Community Member

            Windows 7

            did have, then removed them

            yes, but removed them... the ones that work with PE10. (Google, onWare and Filter Forge

            no I didn't point it to anything.

            It worked sporatically with the filter forge then stopped. Took filter forge out of the picture and this message began appearing...

            Thanks for you quick response...

            • 3. Re: Procedure Entry point HandleWindowFont
              R_Kelly Community Member

              Could you post the contents of Help>System Info from within the photoshop elements 11 editor?

              That might help us see if there is a odd dll or plugin that might be causing that error.

               

              Another way is to unistall pse 11, then go and delete the folder Photoshop Elements 11

              in the program files and then reinstall pse 11.

               

              C:\Program Files (x86)\Adobe\Photoshop Elements 11 (64 bit windows 7)

               

              C:\Program Files\Adobe\Photoshop Elements 11 (32 bit windows 7)

               

              If you have any plugins you want to install, check with the maker for compatibility with pse 11

              and use the plugin installer to install the plugins.

              • 4. Re: Procedure Entry point HandleWindowFont
                WillyWanna2 Community Member

                System info:

                 

                Adobe Photoshop Elements Version: 11.0 (11.0 (20120922.r.32287)) x32

                Operating System: Windows 7 64-bit

                Version: 6.1 Service Pack 1

                System architecture: Intel CPU Family:6, Model:10, Stepping:7 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2

                Physical processor count: 4

                Processor speed: 2292 MHz

                Built-in memory: 8106 MB

                Free memory: 5824 MB

                Memory available to Photoshop Elements: 3255 MB

                Memory used by Photoshop Elements: 70 %

                Image tile size: 128K

                Image cache levels: 6

                Display: 1

                Display Bounds:=  top: 0, left: 0, bottom: 900, right: 1600

                Video Card Number: 1

                Video Card: Intel(R) HD Graphics Family

                Driver Version: 8.15.10.2345

                Driver Date: 20110326000000.000000-000

                Video Card Driver: igdumd64.dll,igd10umd64.dll,igd10umd64.dll,igdumdx32,igd10umd32,igd10umd32

                Video Mode: 1600 x 900 x 4294967296 colors

                Video Card Caption: Intel(R) HD Graphics Family

                Video Card Memory: -234 MB

                Application folder: C:\Program Files (x86)\Adobe\Photoshop Elements 11\

                Temporary file path: C:\Users\JOHNSN~1\AppData\Local\Temp\

                Photoshop Elements scratch has async I/O enabled

                Scratch volume(s):

                  C:\, 679.0G, 164.6G free

                Required Plug-ins folder: C:\Program Files (x86)\Adobe\Photoshop Elements 11\Required\

                Primary Plug-ins folder: C:\Program Files (x86)\Adobe\Photoshop Elements 11\Plug-Ins\

                Additional Plug-ins folder: C:\Program Files (x86)\Adobe\Plug-Ins\Filters\Filter Forge 3\

                 

                Installed components:

                   ACE.dll   ACE 2011/03/29-16:11:44   63.457850   63.457850

                   adbeape.dll   Adobe APE 2011/01/17-12:03:36   64.452786   64.452786

                   AdobeLinguistic.dll   Adobe Linguisitc Library   5.0.0  

                   AdobeOwl.dll   Adobe Owl 2012/06/20-18:39:56   4.1.9   78.509892

                   AdobeOwlCanvas.dll   Adobe Owl Canvas   3.0.68   61.2954

                   AdobePDFL.dll   PDFL 2011/03/29-16:11:44   63.378681   63.378681

                   AdobePIP.dll   Adobe Product Improvement Program   6.0.0.1654  

                   AdobeXMP.dll   Adobe XMP Core 2010/10/12-08:45:30   63.139439   63.139439

                   AdobeXMPFiles.dll   Adobe XMP Files   5.0   61.134777

                   adobe_caps.dll   Adobe CAPS   4,0,42,0  

                   Adobe_OOBE_Launcher.dll   Adobe OOBE Launcher   2.2.0.4 (BuildVersion: 2.2; BuildDate: Wed Apr 27 2011 21:49:00)   1.000000

                   AGM.dll   AGM 2011/03/29-16:11:44   63.457850   63.457850

                   ahclient.dll    AdobeHelp Dynamic Link Library   1,7,0,56  

                   aif_core.dll   AIF   3.0   1.486530

                   aif_ogl.dll   AIF   3.0   1.486530

                   amtlib.dll   AMTLib   4.2.0.4 (BuildVersion: 4.2; BuildDate: Wed Apr 27 2011 21:49:00)   1.000000

                   amtservices.dll   AMTServices   4.2.0.4 (BuildVersion: 4.2; BuildDate: Wed Apr 27 2011 21:49:00)   1.000000

                   ARE.dll   ARE 2011/03/29-16:11:44   63.457850   63.457850

                   asneu.dll    AsnEndUser Dynamic Link Library   1, 7, 0, 1  

                   AXE8SharedExpat.dll   AXE8SharedExpat   3.3   49.279053

                   AXEDOMCore.dll   AXEDOMCore   3.3   49.279053

                   AXSLE.dll   AXSLE   3.3   49.279053

                   Bib.dll   BIB 2011/03/29-16:11:44   63.457850   63.457850

                   BIBUtils.dll   BIBUtils 2011/03/29-16:11:44   63.457850   63.457850

                   boost_threads.dll   DVA Product   5.0.0  

                   cg.dll   NVIDIA Cg Runtime   2.0.0015  

                   cgGL.dll   NVIDIA Cg Runtime   2.0.0015  

                   CoolType.dll   CoolType 2011/03/29-16:11:44   63.457850   63.457850

                   data_flow.dll   AIF   3.0   1.486530

                   dvaadameve.dll   DVA Product   5.0.0  

                   dvacore.dll   DVA Product   5.0.0  

                   dvaui.dll   DVA Product   5.0.0  

                   ems.dll   Elements Organizer   11.0  

                   ExtendScript.dll   ExtendScript 2010/03/05-08:21:15   61.423205   61.423205

                   FaceDetector.dll   FaceDetector 0000/00/00-00:00:00   2.0.1.1   2.0.1.1

                   FileInfo.dll   Adobe XMP FileInfo   5.0   61.134777

                   filter_graph.dll   AIF   3.0   1.486530

                   hydra_filters.dll   AIF   3.0   1.486530

                   icucnv36.dll   International Components for Unicode 2009/06/17-13:21:03    Build gtlib_main.9896  

                   icudt36.dll   International Components for Unicode 2009/06/17-13:21:03    Build gtlib_main.9896  

                   image_compiler.dll   AIF   3.0   1.486530

                   image_flow.dll   AIF   3.0   1.486530

                   image_runtime.dll   AIF   3.0   1.486530

                   JP2KLib.dll   JP2KLib 2011/03/29-16:11:44   63.196876   63.196876

                   libifcoremd.dll   Intel(r) Visual Fortran Compiler   10.0 (Update A)  

                   libmmd.dll   Intel(r) C Compiler, Intel(r) C++ Compiler, Intel(r) Fortran Compiler   10.0  

                   LogSession.dll   LogSession   2.1.2.1640  

                   MPS.dll   MPS 2011/05/24-09:45:42   63.464027   63.464027

                   MSVCP100.dll   Microsoft® Visual Studio® 2010   10.00.30319.1  

                   MSVCP71.dll   Microsoft® Visual Studio .NET   7.10.3077.0  

                   MSVCR100.dll   Microsoft® Visual Studio® 2010   10.00.30319.1  

                   MSVCR71.dll   Microsoft® Visual Studio .NET   7.10.3052.4  

                   pdfsettings.dll   Adobe PDFSettings   1.04  

                   Photoshop.dll   Adobe Photoshop Elements Editor   11.0  

                   platform.DLL   Adobe Help System   1, 0, 0, 1  

                   Plugin.dll   Adobe Photoshop Elements Editor   11.0  

                   PSArt.dll   Adobe Photoshop Elements Editor   11.0  

                   PSViews.dll   Adobe Photoshop Elements Editor   11.0  

                   ScCore.dll   ScCore 2010/03/05-08:21:15   61.423205   61.423205

                   shfolder.dll   Microsoft(R) Windows (R) 2000 Operating System   5.50.4027.300  

                   Tbb.dll   Intel(R) Threading Building Blocks for Windows   2, 2, 2009, 1011  

                   updaternotifications.dll   Adobe Updater Notifications Library   2.0.0.15 (BuildVersion: 1.0; BuildDate: BUILDDATETIME)   2.0.0.15

                   WRServices.dll   WRServices Thursday January 21 2010 12:13:3   Build 0.11423   0.11423

                 

                 

                Required plug-ins:

                 

                   Accented Edges 12.0

                   ADM 3.11x01

                   Angled Strokes 12.0

                   Auto Divide 11.0.0.0 (11.0 (20120922.r.32287))

                   Average 12.0.2

                   Bas Relief 12.0

                   BMP 12.0.2

                   Camera Raw 7.4

                   Chalk & Charcoal 12.0

                   Charcoal 12.0

                   Chrome 12.0

                   Clouds 12.0.2

                   Color Halftone 12.0.2

                   Color Variations 12.0.4 (12.0.4x001)

                   Colored Pencil 12.0

                   Comic NO VERSION

                   CompuServe GIF 12.0.2

                   Conté Crayon 12.0

                   Correct Camera Distortion 12.0.2

                   Craquelure 12.0

                   Crop and Straighten Photos Filter 12.0.2

                   Crosshatch 12.0

                   Crystallize 12.0.2

                   Cutout 12.0

                   Dark Strokes 12.0

                   Difference Clouds 12.0.2

                   Diffuse Glow 12.0

                   Displace 12.0.2

                   Dry Brush 12.0

                   Extrude 12.0.2

                   FastCore Routines 12.0.4 (12.0.4x001)

                   Fibers 12.0.2

                   Film Grain 12.0

                   Filter Gallery 12.0

                   Fresco 12.0

                   Glass 12.0

                   Glowing Edges 12.0

                   Grain 12.0

                   Graphic Novel NO VERSION

                   Graphic Pen 12.0

                   Halftone Pattern 12.0

                   Ink Outlines 12.0

                   Lens Blur 12.0

                   Lens Flare 12.0.2

                   Lighting Effects 12.0.4 (12.0.4x001)

                   Liquify 12.0.1

                   Matlab Operation 12.0.4 (12.0.4x001)

                   Mezzotint 12.0.2

                   MMXCore Routines 12.0.4 (12.0.4x001)

                   Mosaic Tiles 12.0

                   Multiprocessor Support 12.0.4 (12.0.4x001)

                   Neon Glow 12.0

                   Note Paper 12.0

                   Ocean Ripple 12.0

                   OnEdge 1, 0, 0, 1

                   Paint Daubs 12.0

                   Palette Knife 12.0

                   Patchwork 12.0

                   Pen and Ink NO VERSION

                   Photocopy 12.0

                   Picture Package Filter 12.0.4 (12.0.4x001)

                   Pinch 12.0.2

                   Pixar 12.0.4 (12.0.4x001)

                   Plaster 12.0

                   Plastic Wrap 12.0

                   PNG 12.0.2

                   Pointillize 12.0.2

                   Polar Coordinates 12.0.2

                   Polar Coordinates 12.0.4 (12.0.4x001)

                   Poster Edges 12.0

                   Radial Blur 12.0.2

                   Read Watermark 4.0

                   Reticulation 12.0

                   Ripple 12.0.2

                   Rough Pastels 12.0

                   Save for Web & Devices 12.0

                   ScriptingSupport 12.0.4

                   Shear 12.0.2

                   Smart Blur 12.0.2

                   Smudge Stick 12.0

                   Solarize 12.0.2

                   Spatter 12.0

                   Spherize 12.0.2

                   Sponge 12.0

                   Sprayed Strokes 12.0

                   Stained Glass 12.0

                   Stamp 12.0

                   Straighten and Crop Image 12.0.4 (12.0.4x001)

                   Straighten Image 12.0.4 (12.0.4x001)

                   Sumi-e 12.0

                   Texture Fill 12.0.4 (12.0.4x001)

                   TextureSelect 12.0.4 (12.0.4x001)

                   Texturizer 12.0

                   Tiles 12.0.2

                   Torn Edges 12.0

                   Twirl 12.0.2

                   Underpainting 12.0

                   Water Paper 12.0

                   Watercolor 12.0

                   Wave 12.0.2

                   WIA Support 12.0.4 (12.0.4x001)

                   Wind 12.0.2

                   ZigZag 12.0.2

                 

                Optional and third party plug-ins:

                 

                   Accented Edges 10.0 (x101)

                   Angled Strokes 10.0 (x101)

                   ASDStrm 1.03x2

                   Auto Divide 10.0.0.0 (10.0 (20110831.m.17215))

                   Average 11.0 (11.0x001)

                   Bas Relief 10.0 (x101)

                   Chalk & Charcoal 10.0 (x101)

                   Charcoal 10.0 (x101)

                   Chrome 10.0 (x101)

                   Clouds 11.0 (11.0x001)

                   Colored Pencil 10.0 (x101)

                   CompuServe GIF 11.0 (11.0x001)

                   Conté Crayon 10.0 (x101)

                   Correct Camera Distortion 10.0

                   Craquelure 10.0 (x101)

                   Crop and Straighten Photos Filter 11.0 (11.0x001)

                   Crosshatch 10.0 (x101)

                   Cutout 10.0 (x101)

                   Dark Strokes 10.0 (x101)

                   Difference Clouds 11.0 (11.0x001)

                   Diffuse Glow 10.0 (x101)

                   Dry Brush 10.0 (x101)

                   Film Grain 10.0 (x101)

                   Filmstrip 11.0 (11.0x001)

                   Filter Forge 3 3.014.28113.7042 Release, April 19, 2013 10:20

                   Filter Forge 3 3.014.28113.7042 Release, April 19, 2013 10:20

                   Filter Gallery 10.0 (x101)

                   Frame From Video 6.0

                   Fresco 10.0 (x101)

                   Glass 10.0 (x101)

                   Glowing Edges 10.0 (x101)

                   Grain 10.0 (x101)

                   Graphic Pen 10.0 (x101)

                   Halftone Pattern 10.0 (x101)

                   Ink Outlines 10.0 (x101)

                   Magic Extractor 12.0.4 (12.0.4x001)

                   Matlab Operation 11.0 (11.0x001)

                   Mosaic Tiles 10.0 (x101)

                   Neon Glow 10.0 (x101)

                   Note Paper 10.0 (x101)

                   NTSC Colors 11.0 (11.0x001)

                   Ocean Ripple 10.0 (x101)

                   OnEdge 1, 0, 0, 1

                   Paint Daubs 10.0 (x101)

                   Palette Knife 10.0 (x101)

                   Patchwork 10.0 (x101)

                   PCX 11.0 (11.0x001)

                   Photocopy 10.0 (x101)

                   PhotomergeUI 12.0.4 (12.0.4x001)

                   Picture Package Filter 11.0 (11.0x001)

                   Pixar 11.0 (11.0x001)

                   Plaster 10.0 (x101)

                   Plastic Wrap 10.0 (x101)

                   PNG 11.0 (11.0x001)

                   Poster Edges 10.0 (x101)

                   Reticulation 10.0 (x101)

                   Rough Pastels 10.0 (x101)

                   Smudge Stick 10.0 (x101)

                   Solarize 11.0 (11.0x001)

                   Spatter 10.0 (x101)

                   Sponge 10.0 (x101)

                   Sprayed Strokes 10.0 (x101)

                   Stained Glass 10.0 (x101)

                   Stamp 10.0 (x101)

                   Straighten and Crop Image 11.0 (11.0x001)

                   Straighten Image 11.0 (11.0x001)

                   Sumi-e 10.0 (x101)

                   Targa 11.0 (11.0x001)

                   Texture Fill 11.0 (11.0x001)

                   TextureSelect 10.0 (10.0x001)

                   Texturizer 10.0 (x101)

                   Torn Edges 10.0 (x101)

                   Underpainting 10.0 (x101)

                   Water Paper 10.0 (x101)

                   Watercolor 10.0 (x101)

                   Wireless Bitmap 11.0 (11.0x001)

                Plug-ins that failed to load: NONE

                 

                Installed TWAIN devices: NONE

                 

                Hope this helped. I opened finally this morning after about 20 or so clicks on the ok button...

                • 5. Re: Procedure Entry point HandleWindowFont
                  R_Kelly Community Member

                  A couple of things i see:

                   

                  1. You should uncheck the additional pluhins folder under

                       Edit>Preferences>Plug-Ins>Additional Plug-Ins Folder

                   

                  Untitled-2.png

                   

                  2. you seem to have a bunch of plugins in the pse 11 plugins folder

                      C:\Program Files (x86)\Adobe\Photoshop Elements 11\Plug-Ins

                   

                  those aren't really needed since they are mostly repeats of the ones that pse 11 already has, so you should

                  remove those as well.

                   

                  Untitled-3.png

                   

                  Hopefully those two things will take care of the error messages your getting in pse 11.

                  • 6. Re: Procedure Entry point HandleWindowFont
                    WillyWanna2 Community Member

                    Yes, it opens ok now. It was something in the filters folder in  plug-ins that was causing it... Will we ever be able to use the filter forge plug ins with PE 11.

                    Thanks for solving my little problem....much appreciated...

                    • 7. Re: Procedure Entry point HandleWindowFont
                      R_Kelly Community Member

                      Filter forge 3 should be compatible with pse 11.

                       

                      http://www.filterforge.com/download/hosts.html

                       

                      Did you try using the filter forge installer?