1 Reply Latest reply on Sep 3, 2013 4:35 AM by mayhornGuy

    Premiere CC crashes immediatley when I open a project

    Capturefilms Level 1

      I signed up to CC yesterday and installed Premiere. I can open the application, selected an existing project, or create a new one, however, as soon as the project loads Premiere closes down instantly with no error message.

       

      I have tried the following:

       

      Updated all drivers, windows, etc

       

      Uninstalled all CC, ran CC cleaner and then re-installed

       

      Ran the Intel check, and got the following results:

       

      Product Detected Intel® 6, 5, 4, 3, 900 Series Chipsets
      Current Version Installed 9.1.1.1020
      This version is valid.

       

      http://helpx.adobe.com/photoshop/kb/cc-applications-crash-immediately-launch.html - Which is exactly my problem, but this made no difference at all.

       

      I'm installing another couple of apps now to see if it's just Premiere although, it doesn't happen with Media Encoder.

       

      I'm running Windows 7 64bit, 8gb Ram, 5TB Hard drive space. GeForce GTX285 with Driver 320.49

       

      Any help would be appreciated.

       

      Thank you.