I downloaded Premiere Pro CC on my Mac,Creative Cloud showing an green check mark with Up to date message, now trying to use this software the first time. Everything under the top menu bar including Help is greyed out and so are all my MOV files.
What can I do to turn this software on?
Please post a screenshot. Thanks.
I restarted my Mac, after that Premiere Pro CC opened for a new project but still does not recognize any MOV files, they are all greyed out.
Where are they greyed out? In the project panel? In the media browser? In a sequence? In an import dialog? That's why I asked for a screenshot.
Here is a screenshot
Thanks for your help.
That screen shot indicates that you have not set up a "Project" and it is asking for a location where you want one saved to.
That does not seem to be the problem.
When I select a file with 10 clips, those clips are greyed out and that's where the information is that Premiere Pro does not recognize.
Here is another screenshot which shows the project name and the location of the files.
Dude, shooter is right. That is NOT the import dialog, that is the New Project dialog and all you do with it is tell PP where to save the project.
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